Kevin Luckenbach Email & Phone Number

Santa Monica, Ca, Us

El Segundo, Ca, Us

Los Angeles, California, Us

Los Angeles, California, Us

• Built and deployed security platforms including Okta, Microsoft Intune, Jamf Pro, Google Workspace (including MDM security), Kandji, Jira Service Management, SentinelOne Endpoint solutions, and a new HRIS system to support multiple compliance requirements and company objectives.• Architected, built, and installed the company's network infrastructure, VPN, website security systems, and Data Loss Prevention (DLP) systems to properly secure the company's Intellectual Property.

Los Angeles, Ca, Us

• Oversee all IT Operations & Infrastructure for a rapidly growing series B technology startup• Ownership of Compliance & Security certifications including SOC2 Type 2• Transitioned company from 3rd party IT Vendor to complete in-house IT Support & Operations• Ownership of Platform administration & Implementations including Okta, Salesforce, Jamf Pro, Cisco Infrastructure, Zoom, etc.• Designed and launched company first processes for Helpdesk, asset management, on-boarding/off-boarding, vendor approvals, opex budgeting/optimizationringDNA is a revenue acceleration platform that transforms sales teams into revenue-driving engines. The leading choice for Salesforce customers like Amazon Web Services, Twilio, Hewlett Packard Enterprise and Autodesk, ringDNA offers a complete solution for sales engagement, sales playbook execution, performance insight, conversation intelligence and much more. Backed by Goldman Sachs, Bryant Stibel and Palisades Growth Capital, ringDNA is ranked in the Deloitte Fast 500. The company was named one of the "Best Places to Work" by BuiltinLA and Comparably and "One of The Best Privately Owned Companies in America" by Entrepreneur magazine. For more information visit www.ringdna.com or follow us on Twitter at @ringDNA.

Santa Monica, California, Us

• Head of all IT and Information Systems for Sensei• Responsible for partnering with business units and architecting scalable IT systems and services• Recruit, develop and manage Sensei’s first IT operations team across multiple sites/time zones• Successfully built and deployed multiple enterprise platforms including Okta, Office365, JamfPro, AWS, Asana, Jira, Confluence • Managed the procurement/negotiation and implementation of Meraki networks, Mitel and Cisco phone platforms, Zoom, and other hardware, including ongoing maintenance• Directed implementation of company-wide information security strategies to identify, analyze, manage, mitigate, and remediate information security risk.• Monitor emerging systems and operations technology landscape for relevance and potential addition to technology stack• Establish and enforce all IT policies and procedures for team of ~100 and partners/vendors maintain and update when necessary all IT policy and procedures• Develop and manage IT Operations against quarterly and annual OKRs and KPIs• Prepare pro forma financial budgets and manage to plan

Los Angeles, California, Us

• Head of IT Operations and Infrastructure Development• Defined the strategy around operational processes for the company around tracking, managing, acquiring technology, security, operational policies. • Implemented company WiKi and wrote company guidelines around technology.• Oversee all IT operations, equipment and management of G-Suite, Exchange, Cisco Meraki infrastructure and OS X Server.• Managed all company Facilities including the warehouse and implemented security policies. • Responsible for administrating the Jamf infrastructure, macOS platform engineering and troubleshooting and remediation support for the entire Apple infrastructure and Jamf Pro System. • Responsible for communication, email security and the deployment and management of Proofpoint Enterprise Security. • Setup and Administrated Salesforce Service Cloud and NetSuite.• Setup eCommerce platform with Shopify and responsible for management and deployment working directly with the Events Director. • Directly responsible to support Sales and Events teams including international teams. • Tasked with deployment of Android Mobile Device Management, which includes monitoring and deployment of Retail Kiosks.• Utilized various project management software including Jira for App Development and improved user productivity by implementing Asana for all projects non-software related.

• Disaster Recovery: designed and implemented failover, continuity, and backup solutions for SMBs• Responsible for Active Directory, Windows Server, SQL Server, CISCO, Fortinet, and VMWare environment• Proactively troubleshoot, test and coordinate equipment and system repair as required • Provide remote monitoring services to access problems and maintain systems, including remote management and Mobile Device Management• Provide backup AV support, including handling in-call technical support issues; performing up to tier 2 & 3 troubleshooting