Kelvin Lim

Kelvin Lim Email and Phone Number

UX Lead • User Experience Master Certified @ GovTech Singapore
singapore, singapore
Kelvin Lim's Location
Singapore, Singapore
About Kelvin Lim

Kelvin Lim is a UX Lead • User Experience Master Certified at GovTech Singapore. He is proficient in English and Chinese/ Mandarin. Colleagues describe him as "During my time at GatherSG (GovTech), Kelvin's leadership had a profound impact on my growth as a designer. One of the remarkable aspects of Kelvin's leadership is his innate ability to establish and nurture high design standards within the team, cultivating a design culture from scratch. This collaborative culture streamlined our design system and workflows to elevate the quality of our design work. Kelvin's approach struck a balance that resonated with me - he displayed unwavering trust in my capabilities while providing insightful guidance. He not only shared valuable insights into designing a cohesive product experience and interface, but also gave me the space to implement and experiment with my ideas. This balance of trust and guidance allowed me to learn and grow in a way that was both empowering and enriching. It's no exaggeration to say that a substantial portion of my evolution as a designer can be attributed to Kelvin's approach. Much of my foundational knowledge in UX design finds its roots in his practical mentorship. In summary, Kelvin's leadership goes beyond being a supervisor; he is a mentor who profoundly influences the development of his team. His role in shaping GatherSG's design culture is commendable, and I'm genuinely thankful for the opportunity to have worked alongside him and learn from his expertise."

Kelvin Lim's Current Company Details
GovTech Singapore

Govtech Singapore

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UX Lead • User Experience Master Certified
singapore, singapore
Website:
tech.gov.sg
Employees:
2313
Kelvin Lim Work Experience Details
  • Govtech Singapore
    Ux Lead
    Govtech Singapore Oct 2022 - Present
    Singapore
    In my current role as UX Lead for GatherSG; an engineering and product team specialising in bespoke and whole-of-Government solutions for public agencies to help serve Singapore citizens better, I lead and mentor a dynamic team of over 10 designers. My responsibilities include orchestrating design processes, managing resources, and overseeing the development of a strategic product design roadmap. Alongside this, I bring extensive experience in managing the entire product lifecycle, from discovery to maintenance. I'm adept at conducting usability testing and contextual inquiries and have served as a facilitator for various design thinking workshops. Notably, I played a mentoring role in guiding government employees through the principles of design thinking in one such workshop. My passion lies in both fostering the growth of my team and steering the success of our products in the public service sector.Notable projects:— GALE (Government Assisted Living Ecosystem)— MaskGoWhere, FluGoWhere— PALS (Personal Assisted Living Solution)— GatherSG (Case Connect, Whole-of-Government Appeal System, Service Connect, Gather Queue, Feedback Management System)
  • Govtech Singapore
    Ux Designer (Ii)
    Govtech Singapore Apr 2022 - Sep 2022
    Singapore
  • Govtech Singapore
    Ux Designer (I)
    Govtech Singapore Jan 2021 - Mar 2022
    Singapore
  • Govtech Singapore
    Associate Ux Designer
    Govtech Singapore Jan 2018 - Dec 2020
    Singapore
    Designed and enhanced Whole-of-Government Application Analytics (WOGAA), Singapore's centralised government digital analytics platform. Conducted user research to optimise onboarding and requirements gathering. Leveraged data insights to improve user experience across public sector digital services. Successfully onboarded 50 transactional services in the first year, aligning with Singapore's Smart Nation initiative. Played a key role in designing and developing Sentiments, an innovative product aimed at enhancing citizen engagement across Singapore's whole-of-government digital services. This tool seamlessly integrates with various government transactions, collecting and analysing user sentiments in real-time. By capturing valuable feedback at crucial touchpoints, Sentiments enables government agencies to gain deeper insights into citizen experiences, identify areas for improvement, and respond proactively to public needs. The project significantly improved the government's ability to understand and address citizen concerns, ultimately leading to more user-centric public services and increased satisfaction with government digital interactions.
  • Klvn
    Product Designer
    Klvn 2010 - 2018
    Singapore
    As a self-taught designer, I embarked on a journey of self-discovery and creativity. Starting with a passion for graphic design, I began by showcasing my skills through a personal website. Along the way, I recognised the potential to further hone my craft by collaborating with real-world clients. This led me to take on a multitude of freelance projects, specialising in web design, corporate branding, and editorial design. My self-driven journey has not only been a source of personal growth but has also allowed me to bring unique and innovative design solutions to a diverse range of clients.
  • Kong Studio
    Graphic Designer
    Kong Studio Oct 2017 - Dec 2017
    Singapore
  • Pico Art International Pte Ltd
    Graphic And Exhibition Designer
    Pico Art International Pte Ltd Oct 2015 - Jul 2016
    Singapore
    Mainly responsible for the conceptualisation, designs and artworks seen at Airforce Gallery, Future of Us Exhibition, and BCA (Build and Construction Authority) Gallery aside from contributing to other exhibition design projects under Pico Art.

Kelvin Lim Education Details

Frequently Asked Questions about Kelvin Lim

What company does Kelvin Lim work for?

Kelvin Lim works for Govtech Singapore

What is Kelvin Lim's role at the current company?

Kelvin Lim's current role is UX Lead • User Experience Master Certified.

What schools did Kelvin Lim attend?

Kelvin Lim attended Lasalle College Of The Arts, Temasek Polytechnic.

Who are Kelvin Lim's colleagues?

Kelvin Lim's colleagues are Angela Ng, Meng Hwee Victor Ong, John Chan, Zhi Han Choo, Jay Jay, Alejandro Sanchez Escudero, Bernice Cheong.

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