Kerry Lyon Email & Phone Number

Mediacom Park, Ny

Manage a diverse group of API developers - Doubled the size of the team - In 6 months increased API count by 65%Design, develop, and implement integration and automation middleware between critical systems. - Example: 20 min time savings per order entry for hundreds per week (60+ man hours saved per week)Full stack development of many web based applications for various departmentsImplemented C4E (Center for Enablement) collaborating with 7 other departments - Increased API adoption by over 50% company wideTransitioned our on-prem MuleSoft API environment to the cloud - Saved 20+ man hours per week on maintenance

Middletown, Ny

Managed the front-end and back-end of our international website and coding banners and sliders for the front-end. Working with a small team to increase e-commerce sales. Also, handling all of the day-to-day technology needs including: VoIP call center, mobile device support, software as a service administration, hardware acquisition, software training, and network maintenance.Key Accomplishments:- Transitioned our website administration and design to in-house- Decreased website promotion preparation time from 2 weeks to 2 days- Achieved daily website e-commerce promotions (increased from 2 per month)- Oversaw the development of automation enhancements for our e-commerce back-end- Instituted DropBox, Office365, and Google Apps company wide to improve productivity- Installed our Avaya VoIP call center ahead of schedule and within budget

Florida, Ny

Implemented and managed a new IT help desk to improve support for the home office and 34 stores. Communication and timely resolution of a wide array of technological issues were the main focus.Key Accomplishments:- Received a standing ovation from 34 store managers for improved help desk support

Middletown, Ny

Controlled the creation, organization, and use of all standard operation procedure documents. Also, maintained all the computers, network, and lab equipment.Key Accomplishments:- Overhauled the Standard Operation Procedures for the entire company

Dobbs Ferry, Ny

Conducted technology lessons based on the teacher’s curriculum. Maintained the computer lab hardware and software.Key Accomplishments:- Taught lessons on building a computer from scratch. After the course was completed, the students could identify and place the motherboard, CPU, heat sink, memory, and power supply correctly in the case to form a working PC.- Taught lessons on cities, budget, management, and construction using the game SimCity as an educational tool. The students enjoyed it so much, they didn’t even realize they were learning.

Beacon, Ny

• Axis Security Camera System: installation, support, and maintenance• Filmed, edited, and posted Board of Ed meetings• Encoded and uploaded videos to school website• Help Desk: software, hardware, printers

Master Of Science - Ms, Software Development, 3.89

Associate In Applied Science, System, Networking, And Lan/Wan Management/Manager, 3.96

Activities and Societies: President SUNY Orange Computer Club

Bachelor Of Fine Arts (Bfa), Illustration, 3.565

Graduated with Honors in Fine Arts. Minored in Illustration. Overseas Studies Program: semester at University of Wolverhampton, England.