Patrick Marlow Email & Phone Number

Austin, Tx, Us

Mountain View, Ca, Us

Solving the most complex technical problems and building moonshot ideas for Vertex Search and Conversation.

Mountain View, Ca, Us

Solving the most complex technical problems and building moonshot ideas in Conversational AI

Mountain View, Ca, Us

Mountain View, Ca, Us

As a Conversational AI Architect for Google, I design, build, and maintain Dialogflow CX Agents, NLU, STT, TTS and associated ecosystem components for Google's flagship CCAI clients using the Advanced Agent Modeling processPrimary Functions:- Principal developer for Python Dialogflow CX Scripting API- Technical SME and lead developer for internal teams. Build scalable, automated solutions for non-technical team members (distill code into easy to use Colab notebooks, Cloud Function one-clicks, etc.)- Deliver production level code to clients as neededAdditional Functions:- Author/Review various Dialogflow CX Best Practice docs- Build various internal tools to support the analysis and evaluation of Dialogflow CX resources such as Intents, Training Phrases, Entity Types, etc.- Design / Build data pipelines that perform ETL/ELT for data to be analyzed downstream.- Design / Build dashboards and visualizations using Looker and various internal viz toolsTools: Python, BigQuery, Cloud Functions, Dataflow, GCS, AppEngine, AI Notebooks, TensorflowGoogle TVC provided by TEKsystems

New Orleans, La, Us

As the Principal Data Architect for Levelset, I build and maintain all of the various data pipeline components necessary to feed our applications with real-time data. Some of the technologies I leveraged to build our data pipelines include: Python, RMQ, Kafka, Plotly, Elasticsearch, Kibana, Serverless, Google Tesseract, SpaCy, sklearn, neo4jAWS specific services include: EC2, RDS, Lambda, Elastic Beanstalk, Redshift, Data Pipeline, Glue, Route 53Primary Functions:- Build/maintain High Precision (real-time) and High Recall (offline) merging algorithms using various machine learning models.- Build/maintain Pub/Sub infrastructure using RMQ (Python Pika) and Kafka to provide data to various applications and pre/post processing scripts and algorithms.- Data validation and analysis of post-processed data for accuracy- Write production level code (Python) deployed to AWS for various applicationsAdditional Functions:- Build/maintain Covid19 Construction Index by aggregating various data sources to compile an Index of how well the Construction industry was faring during the Covid19 crisis (Python, Plotly, Serverless, Lambda, AWS Elastic Beanstalk, - Build/maintain OCR + NLP pipeline to ingest bulk PDFs, OCR them, tag entities (addresses, names, businesses, etc.) and move tagged data to databases for consumption of other applications.- Advise BI Team for analytics needs and build data feeds for them as necessary- Assist DevOps team with infrastructure requests as needed- Code reviews for production releases

New York, Ny, Us

I lead a geographically diverse team of Solution Architects, Data Scientists, and Software Developers who are responsible for design, technical feasibility, and overall architecture for new client deployments of IPsoft's 1Desk, Amelia, 1RPA and IPcenter platforms.Primary functions:- Incubate, prototype and develop new features in alignment with our product roadmaps (Amelia / 1Desk)- Product owner for Conversational AI analytics solution (Python based + Elastic Stack)- Provide technical guidance for Cognitive Software Engineering and Data Science teams when deciding which ML algorithms are best fit for the project, features that need to be included/excluded, and any additional nuances for manipulating data input/output from the bot.- Technical and Strategic consultation for clients, which can include everything from architecting and designing the infrastructure and data flow of the solution (cloud or on-prem) to advising how clients should go to market with their new AI product to gain the most user adoption for their use case.- Technical sign-off for cognitive solution use cases and feasibilityAdditional functions:- Collaborate with Marketing & Sales to create product content including 1-pagers, infographics, analytics, videos, and official demos.- Contribute to strategic conversations on sourcing, commercials, product roadmaps, and long term client transformation goals- Resource for technical demonstrations of 1Desk, Amelia and IPcenter products, including bespoke content creation- Contribute to bug review and feature enhancements of core products- Draft and Review technical specifications in Statements of Work

New York, Ny, Us

Technical authority for pre-sales engagements, focused on product technical pitch and demonstrations of the IPsoft Cognitive (Amelia) and Autonomic (IPcenter) platforms.- Integrate and unify current IT infrastructure, solutions, and toolsets into IPcenter to allow leveraging of autonomic platform- Prepare customized use cases with real-time data to demonstrate IPcenter capability, functionality, and ease of use- Big data analytics to pinpoint autonomic opportunities for current and prospective clients- Proof of Concept development, implementation, and execution- Develop autonomic solutions to streamline pre-sales ticket analysis, projected ROI, and mean time metrics trending- Network Discovery in a Box: Leveraging autonomics via IPcenter to rapidly discover network nodes, ingest into a CMDB, and deploy monitoring/services against the defined Configuration Items

New York, Ny, Us

- Design and Implement Analytic solutions for Service Operations- Utilize Analytic solutions to identify opportunities in Service Operations and Continual Service Improvement- Design and Leverage autonomic solutions to fine tune customer environments, streamlining event triage and monitoring baselines- Technical liaison between Service Operations and R&D teams for defining new automation features- Heavy emphasis on Big Data analysis utilizing Elasticsearch, Kibana, MySQL, and Python scripting- Driving orchestration of autonomic solutions through the IPcenter platform

New York, Ny, Us

- Direct escalation contact supporting the foundation and infrastructure for The Home Depot under the Cisco Remote Operations contract. - Configuration and management of routers/switches/VGW/WLC/AP- Troubleshoot UC issues on CUCME and CUE platforms.- Develop automated solutions for network management based upon the IPcenter platform- Design logic flow algorithms for intuitive automated decision making processes

Austin, Tx, Us

Perform basic and complex changes on CUCM, Unity, ICM, and UCCE platforms including display changes, VM creation/reset, hardware swaps, and full phone configurations. Implement scripts for complex call routing. Manage and coordinate vendors for onsite troubleshooting, config change and break-fix scenarios.

San Jose, Ca, Us

Configure, deploy and manage Cisco VPN and Security devices including IDS/IPS sensors and ASA firewalls. Update sig-packs and control change management on firewall devices for NAT updates, BL/WL additions, and static mappings.

San Jose, Ca, Us

Provide concierge support for C-level employees of fortune 100 companies in connecting to Cisco Telepresence and multi-video conference calls. Technical point of contact for Tier 1 engineers and assists in fielding escalations from Tier 2 engineers and management. Single point of contact for TSG-RMS Escalations Team requests that come in from Executive and Management level assets. Troubleshoot telepresence call hardware and software issues with onsite field engineers and assist in replacing telepresence equipment remotely. Daily tasks include parsing log files for data and errors, adjustment of Cisco Call Manager (CUCM) configurations and troubleshooting routing between carrier and customer networks.

Houston, Tx, Us

Assist HostGator customers in troubleshooting and correcting issues ranging from login credentials and billing to scripting, coding and server set up. Provide first level of support for all HostGator customers including complex scripting troubleshooting, server restarts, and web application installations.

Pleasanton, Ca, Us

Document workflow and training curriculum based around company and departmental needs. Conduct WebEx and Live training sessions in order to improve overall company working knowledge of systems and associated programs. Assist Director of Process and Program Management with support queue for any incoming requests/questions regarding existing systems. Development/QA testing of new products and systems.

Pleasanton, Ca, Us

Monitored and maintained the core network of Megapath comprised of over 100+ P and PE nodes. Responsible for managing a team of 8 personnel (4 night crew, 4 day crew). Daily tasks included monitoring core links from T1, DS3, OC3, and OC12 circuits as well as all core routers that they connected. Managed configuration and maintenance on core network comprised of Cisco, Redback Networks, and Juniper routers. Maintain/monitor all BGP and OSPF alerts via Netcool/Omnibus monitoring system as well as communicate all BGP peer drops to peering partners/customers.

Austin, Tx, Us

Monitored and maintained the State of Texas private MPLS network over a series of 40+ redundant PE nodes that geographically spanned across Texas. Deliver network support to over 200 state government agencies and their subsidiaries while maintaining a high level SLA. Move, add, change, and delete network configurations and resources across various WAN/LAN environments. Rotating 24/7 on-call support including routine maintenance windows to install new hardware for network optimization, redundancy, and security. Responsible for the documentation of all physical hardware within the Internet Services Gateway (ISG) network using Microsoft Visio.

Pleasanton, Ca, Us

Highest level escalation point within the Network Operation Center responsible for handling critical customer issues and assisting the Design Engineering team in the development and rollout of new customers. Provide support to a customer base consisting of 7000+ endpoints ranging from single home users to full scale enterprise businesses. Maintained customer design documentation and applied configuration change of their production equipment during scheduled maintenance windows. Mentored Tier 1 and Tier 2 NOC technicians to raise their level of knowledge and application of current technologies. Single point of contact between NOC and other high level escalation groups including Design Engineering, TAC, VPs and COO.

Atlanta, Ga, Us

- circuit board layout and part placement- PnP machine- hand/pot soldering- construction of all standard cabling- bench testing and QA

Electrical Engineering

Associate Of Applied Science, Electrical Engineering, Electrical And Electronics Engineering

Associate Of Applied Science, Network Technology, Computer Systems Networking And Telecommunications