Kyle Marek-Spartz Email & Phone Number

Birmingham, Al, Us

Birmingham, Al, Us

Changed Peak Readiness approach from checklist-driven compliance toward data-driven reporting to stakeholders. Oncall noise reduction efforts paid off: pages per week reduced from above 50 to below 10. Increased chaos tests from 3 per day to 30 attacks per day. Shifted the team to operate as two focused subteams to reduce context switching. Ensured everyone on the team has a mentor outside the team, myself included. Continued formally mentoring 2 people outside my team.Defined quarterly planning process for SRE in partnership with a Principal Engineer, then scaled the process to all of Infrastructure. Championed learning across engineering by presenting at Machine Learning month, organizing a series of 43 talks about Infrastructure month, and joining LevelUp steering group. Joined the cabinet of Shipt Serves, a social impact initiative, focused on ending hunger, economic access, and disaster response. Organized panel of neurodivergent managers.

Birmingham, Al, Us

Drafted onboarding plan for myself, conducted listening tour with over 60 people throughout the company in my first 90 days. Drafted roadmap for the team based on feedback from stakeholders. Expanded scope of team by taking on additional services aligned with team strategy: internal documentation platform and functional testing library.Shifted team to self-sufficient standups. Using a skill map of the team, identified skills and perspectives that would add to the team, revised job description to emphasize those skills. Drafted onboarding plan for new team members. Hired and onboarded 3 full time hires, and an intern. Referred peer manager and a senior engineer for an adjacent team.Rallied adjacent teams around oncall noise reduction toward minimizing false positives. Hosted game day simulating outage of a critical vendor.Sketched a financial analysis for an engineering wide initiative. Drafted a guide on "How to run a company-wide initiative" for non-TPMs. Facilitated workshop on externally caused incidents. Presented a monthly training on Documentation. Actively mentored engineers and 2 engineering managers. Promoted an engineer who was performing at their next level. Facilitated book club for Staff/Principal Engineers. Established biweekly neurodiversity lunches.

Seattle, Wa, Us

Managed two independent teams:- An engagement team, automating manual touchpoints on behalf of other teams. This team focused on implementing infrastructure as code for the set of services needed to provision network racks in new regions before EC2 is available, and automated service validations Network engineers manually check before building the network.- A sustaining engineering team, owning the full development lifecycle of services and tools. This team operated an IP address management service predating AWS, service validation tooling for observing functional parity between regions, and infrastructure as code libraries used across AWS Networking.Supported others' career development: weekly 1+1s, guided engineers through the promotion process, hiring (sourcing, interviewing, onboarding), mentored engineers and other managers outside my reporting structure.Escalation oncall rotation with managers of related teams. Organized operations/metrics reviews across teams.

Seattle, Wa, Us

Directly contributed to launching 7+ new regions, including AWS GovCloud (US-East).Implemented region build automation for dozens of services. Targeted automation improvement by working backward from region build schedule using critical path analysis. Led dedicated engagements with service teams to transform their services and push the limits on automation practices, especially service validation.Developed a service evaluation framework to assess service quality across AWS Networking. Developed software improvement program to help service owners implement automation, by developing guidance and campaigning adoption across dozens of services.Led dedicated engagements with service teams to transform their services and push the limits on automation practices, especially service validation.Standardized interviewing process (training and interview templates) for Systems Development Engineer job family by developing standard phone screen template and interview training taken by hundreds of engineers.Participated in oncall rotation for services essential to network operations.Collaborated with partners around the world (Dublin, Seattle, Sydney).

Consulted organizations on various topics:- data science: time series analysis, recommender systems- development and maintenance of web and mobile applications- IT management, business practices, organizational culture changeCoached junior engineers while supporting contracts.

Denver, Co, Us

Founding member of SRE team. Helped define the team mission. Guided team toward engineering and agile best practices using informal scrum master approach.Introduced changes without being dogmatic. Focused on incremental and experimental changes. Coached team toward identifying full queues and bottlenecks in their process.Participated in on-call rotation. Improved alert and incident management automation. Strived for improvement after every unplanned event, which improved our service levels. Increased adoption of monitoring tools by streamlining change process.Mentored team members to help balance skill gaps. Established cross-training culture. Connected the team with other parts of the organization.

Denver, Co, Us

Led cross-department team to promote collaboration, diversity, distributed/remote team skills, and mentorship throughout the company.Reinforced process improvements by formalizing a definition of done, especially around deployment, documentation, monitoring, load testing, measurement, and data practices. Increased release reliability by investing in test reliability and release frequency.Enabled customers to segment and engage citizens based on activity and outcomes using a streaming data architecture. Increased subscriber import reliability and performance to reach over 100 million subscribers. Prototyped account monitoring to classify client health.

Minneapolis And St. Paul, Minnesota, Us

College of Pharmacy Speech Informatics LabSpeech and cognition research developing speech processing to screen for neurocognitive diseases, e.g. Alzheimer’s and Dementia. Lead developer, Python (Flask+SQLAlchemy) REST server and web application for psychological examination, data collection, speech transcription, and analysis. Integrated server with Twilio, iOS, and Windows clients.

Minneapolis And St. Paul, Minnesota, Us

Computer Science and Engineering, GroupLensExperimental research on propagation of information between language versions of Wikipedia. Developed software to collect articles from multiple Wikipedia language versions. Tracked information flow between languages with intent to seed a recommender for multilingual Wikipedia editors.

Minneapolis And St. Paul, Minnesota, Us

Computer Science and EngineeringCSci 1001, Overview of Computer Science, Spring 2012Mentored students on history of computer science, software quality, security, and mathematics. Coached students toward pair programming to learn Python.

Minneapolis And St. Paul, Minnesota, Us

MobileApp ChallengeInContext, a language learning application focused on vocabulary development and retention. Vocabulary list generation, adaptive testing, reading resource suggestion targeting learner. Led Python (web.py) REST server development, assisted iOS application development.

Minneapolis And St. Paul, Minnesota, Us

Developed software to collect and derive social networks from email discussion groups. Analyzed propagation of language change through social networks, diffusion of lexical innovations in emergent social networks via social brokerage / weak ties.

Minneapolis And St. Paul, Minnesota, Us

NASA Minnesota Space Grant, 2010-2011Team Lead, RockSat-C Suborbital Rocket Payload, 2011Research Assistant, High Altitude Ballooning Team, 2010-2011Teaching Assistant, AEM 1901, Weather Balloon Seminar, Fall 2010Developed software and hardware for atmospheric, physics, and biological experiments. Led integration of components into suborbital rocket payload, including planning, documentation, coordination, launch preparation, data analysis, and reporting. Mentored students on engineering practices.

Master Of Business Administration - Mba, Leadership And Change Management

Bachelor Of Arts - Ba, Linguistics