Kevin M. Email & Phone Number

Los Angeles, CA, US

• Increased NexaX Pro subscription rate and oversaw the launch of our new Dental Module.
• Used data-driven insights and customer feedback sessions to develop product roadmaps and prioritize product backlog.
• Reduced rework and wasted development effort by improving product requirement documentation and leading agile/scrum planning sessions, such as backlog grooming.

Ventura, California, United States

• Successfully oversaw 3D print production facility responsible for sales benchmarks, trade show pieces and sample boxes, all of which were delivered on time.
• Streamlined production pipeline through digitization, resulting in faster production times & increased efficiency.
• Advised R&D teams on product improvements and assisted on the implementation & testing of new technologies that proceeded to market.

Ventura, California, United States

- Managed a team of internal service engineers and external international partners to provide exceptional on-site installation and support, as well as to explore application and business development opportunities. - Directly worked with key customers and enterprises (Pepsi, WeMed, Ashley Furniture to name a few) daily for onboarding, technical support and.

Irvine, CA

- Provided pre/post-sales support to clients on identifying new applications, material selection, AM design and training.- Managed an international team of engineers, technicians and writers for the purpose of creating an intuitive and effective knowledge base on FFF uses and applications. - Collaborated with the sales, R&D and marketing departments to.

Irvine, CA

- Provided diagnostic and troubleshooting assistance on mechanical, electrical and software related issues via ticket system (Freshdesk) and telephone. - Developed troubleshooting protocol documents for our products ecosystem (machines, slicer software, cloud management system).

Santa Fe Springs, California

- Presented clients with custom welding fixture designs tailored towards their applications and provide deliverables, such as quotes, CAD layouts and technical documents.- Worked large manufacturing trade shows, such as Fabtech and IMTS, where I built relationships with prospective clients and provided consultation on potential applications.- Designed new.

Plymouth, Minnesota

- Developed and maintained VBA/MATLAB scripts to significantly improve test data reduction times (~90% less)- Created testing plans for HVAC chiller systems in development and outlined the scope, parameters and timeline for tests.- Analyzed test results and calculations for changes in temperatures, pressures and efficiency values and provided reports to.