• Established a Continuous Development/Continuous Integration (CI/CD) process that involved Azure Data Factory, SQL Server, and GitHub to reduce time moving artifacts from one environment to another• Created a process using an Azure Resource Management (ARM) template (JSON) with Azure Data Factory metadata that identifies best practice issues based on severity• Solved complex data analytics issues using Generative AI• Implemented a Power BI report to provide a client with key business metrics about Microsoft Teams adoption and reduce time collecting and cleansing data• Migrated Power BI environments from one tenant to another• Designed and built an Azure Analysis Services database to solve performance issues from a fact table containing over 40 million records• Created and executed an assessment on a client’s environment (Azure Data Factory, SQL Server) resulting in remediation plan to improve data quality• Worked with client in Argentina to create a Power BI report containing several dashboard pages in Spanish using data stored in Amazon Web Services (AWS)• Improved the Microsoft Call Quality Power BI templates increasing speed of understanding for client use• Created internal Power BI report for tracking Salesforce opportunities using data extracted into Microsoft Fabric Dataflows• Facilitated four (4) Microsoft Dashboard-In-A-Day events• Created webinars on the latest Power BI updates and The Art of Storytelling with Power BI• Passed the Microsoft DP-900 (Azure Data Fundamentals) and PL-300 (Power BI Data Analyst Associate)

External Client Projects• Worked with Power BI Manager to establish Power BI governance best practices • Coached developers on Power BI Desktop and Service• Provided best practices on data management• Enhanced the out-of-the-box Power Platform Center of Excellence Power BI report that describes the governance, monitoring, and adoption of the Power Platform environment• Enabled executives to see daily Exchange upgrade statistics by creating a Power BI report using device data• Reduced time by 90% to gather device and security data and discover issues rolling out Microsoft Defender ATP integrating multiple data sources and creating a Power BI report• Reduced report and data prep time by 85% integrating Microsoft Service Health Status, Teams Usage & Activity, Teams Call Quality and ServiceNow Incident data• Created Power BI Environment Analytics report (capacity, lineage, activity)• Developed PowerShell code to extract Teams metadata • Created resources within Azure subscription to support machine learning models• Designed and created Azure Data Factory pipelines and activities to populate Azure data storage (Azure Data Lake Storage or Blob Storage)• Obtained IoT sensor data through an API interface from manufacturer• Created, tuned, and deployed two (2) Azure Machine Learning models• Created Caterpillar (CAT) data model within Power BI for future dashboard development• Led data architects in learning and using Azure Data Factory, Azure Data Lake Storage and Azure Blob Storage, Azure Machine Learning StudioInternal Projects• Established DataDocs group to handle staff requests and share knowledge• Created a Resource Management Tool as a Power BI report highlighting issues with staff assignments• Defined data and BI service offerings• Created a Data Survey measuring data-driven attributes for the firm• Created a Virtual Agent (chatbot) to handle requests for Power BI workspaces

Worked as a contract programmer supporting applications for the Risk Management Group.

Technical Account Manager for MCS LLC Teneo• Managed all new sales and renewals for Ohio, Michigan, Indiana and Kentucky territory• Identified solutions for customers in the areas of Security, Network Performance Management (NPM), Application Performance Management (APM), Storage and Data Analytics• Coordinated activities between manufacturers and customers – demonstrations, prototypes, proof of concept projects

• Led group of 5 employees, 1 contractor and 1 college intern who provided data warehousing services and reporting and analytics solutions to all areas of the business • Championed the use of Tableau, leading to an initial contract for 60 Tableau Online user licenses• Developed dashboards to support the International business• Developed a prototype dashboard that takes an all-product view of OEM, dealer and repair shop activity

Vice President – IT Manager (3/2007 – 10/2014)C&IB Commercial Lending / Architecture & Engineering • Led group of 9 employees and 3 contractors who provided IT solutions to the Corporate & Institutional Banking (C&IB) line of business • Started building a Data Governance program (steering committee meetings, business definition catalog)• Delivered presentations on BI strategy and architecture, including live tool demonstrations • Coordinated training activities for BI tools Enterprise Business IntelligenceLed group of 25+ employees and local/global contractors who created BI and reporting applications using Oracle BI, Hyperion, Microsoft BI, Cognos and Panorama, and also provided BI architecture, best practice and infrastructure services for all areas of the Bank. • Recognized $3 million in cost avoidance for 2008 (20 new applications) • Negotiated software agreement saving $2.3 million through end of 2008 Recognized over $6 million in cost avoidance for 2007 (over 40 new applications) • Shared environment was recognized by Microsoft as 1 of the top 10 Reporting Services deployments in the world at that time• Managed environment that experienced steady growth in usage and active users • Established BI Developers Forum to educate and foster communication on BI tool topics • Re-designed enterprise BI tool architecture materials to educate new groups • Established project review process to increase quality of delivering BI applications • Led effort to establish best practices for Oracle BI development • Set strategic direction for enterprise BI including evaluation of new tools in the marketplace • Established vision for managing enterprise BI environment resources • Provided solution architecture direction on each project • Created and delivered presentations on BI strategy and architecture, including live tool demonstrations • Coordinated training activities for BI tools Assistant Vice President – BI Architect • BI Developer (2/2002 – 3/2007)

Provided IT management services, BI leadership and project-based programming assistance as an independent contractor. Educated management on OLAP technology and implemented cubes to analyze billing data.

Provided IT services including database design & programming for firm processes and worked with clients on accounting package implementations, reporting, etc.

First position after undergraduate degree. Held several different positions in Accounting, Credit and Loan Review departments.