Kristin Mcclanathan Email & Phone Number

United States

· Qualifying new carriers to haul shipments due to Choptank and FMCSA standards· Developing employee personal growth· Informing/Training departments of new procedures or protocols· Enforcing rules and regulations· Educating all departments of new protocols and regulations· Train new employees and train current employees of new or current processes· Process weekly/monthly performance reports to the logistics department· Audit carrier to ensure department is following all regulated guidelines· Monitor the performance of the employees in my department and the logistics department· Oversee employees work hours· Develop/Strategize new methods to enhance the current operating system· Perform, on average,170 new set-ups and updates in a timely manner · Authorize or deny certain carriers to haul due to certain issues carrier might have· Provide performance reviews for each employee· Construct SOP’s for department· Devising new ideas for improvements for the department· Investigating fraud within carriers· Manage, recommend and oversee improvement projects to enhance process· Approve or deny time-off requests· Approve or deny overtime and hourly work of employees· Interview potential candidates for job openings in department· Perform regular coaching sessions to enhance employee development· Run regular data analysis reports to update departments on progress· Keep up to date on new fraud trends to prevent future threats· Provide excellent customer service to internal and external customers· Investigate carrier issues across department to ensure issues are handles accordingly

Seaford, De

· Enforce rules and regulations· Down stock and take inventory of products· Oversee employee schedules and hours· Prepare customer special orders and installations· Create daily tasks for employees· Cycle Count products· Maintain customer service and satisfaction· Perform weekly tasks assigned to designated departments · Order brochures, displays and signage · Inventory departments· Update planograms · Perform production resets· Prepare installation contracts for customers· Sell appropriate products per qualification per customer along with add-ons· Determine quantities of product each customer will need for their designated projects such as how many boxes of tile, hardwood, etc. a customer may need per square footage.· Operate forklifts to retrieve products for customers· Manage schedules of 20+ cashiers· Handle deposits and withdraws for each register· Override necessary transactions· Count and validate all registers at the end of the business day· Maintain an organized work environment· Complete customer transactions

Psychology

Bachelor’S Degree, Psychology