Kyle Mccord Email and Phone Number
With over two years of experience in the telecommunications industry, I am a passionate and skilled Engineering Sales Consultant at AustenTel, a leading provider of school communications solutions. My mission is to help K-12 school districts enhance their communications infrastructure and ensure the safety and well-being of their students and staff. I have a strong background in computer science, database administration, and electronic filing, which enables me to understand the technical needs and challenges of my clients and offer them the best solutions.As a former System Engineer at AustenTel, I have extensive hands-on experience in installing, configuring, and maintaining various telecommunications and public announcement systems for schools. I have successfully managed large-scale VoIP phone system migrations, upgrades, and expansions, as well as designed and integrated new PA systems, bells, clocks, and other signaling systems. I have also resolved complex software, hardware, and connectivity issues, and provided exceptional customer service and support. I am proficient in Microsoft Office and other tools, and I have excellent communication and problem-solving skills. I am proud to be part of a team that delivers high-quality and innovative solutions that improve school communications and operations.
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Engineering Sales ConsultantAustentel Mar 2024 - PresentTexas, United States -
System EngineerAustentel Sep 2021 - PresentTexas, United StatesExperienced Systems Engineer specializing in the installation, configuration, and maintenance of telecommunications and public announcement systems for K-12 school districts. Skilled in managing large-scale VoIP phone system migrations, upgrades, and expansions to support growing school populations. Regularly handle troubleshooting and repairs of legacy private branch exchange (PBX) systems, IP phones, analog phones, and intercoms. Lead projects to design and integrate new PA systems, bells, clocks, and other signaling systems to unify communications across multiple school campuses. Knowledgeable in local, state, and federal regulations and best practices for school communications infrastructure and emergency notification protocols. Dedicated to optimizing telephony and announcements for school efficiency, safety, and accessibility. Key skills include VoIP, network administration, structured cabling, project management, vendor relations, and customer service. -
Microsoft Support Tier 2/3Ucs May 2020 - Aug 2021Norfolk, Virginia, United StatesDiagnose, troubleshoot and resolve a range of software, hardware, and connectivity issues. Excel in asking probing questions and researching, analyzing, and rectifying problemsProven success working in high-volume, 24x7 technical call centers. Demonstrated strengths in rapidly diagnosing, troubleshooting, and resolving client issues.Consistently praised for communicating effectively with both technical and non-technical users. Known for excellent problem-solving skills and patience in dealing with frustrated users -
Aviation Maintenance AdminUs Navy Aug 2013 - May 2020Norfolk, Virginia, United StatesWork daily with NALCOMIS OOMA/OIMA to facilitate up-to-date maintenance is being performed on time. Create, edit, and delete components within the system to keep the system operational without clutter and maintain organization. Maintain both physical and electronic folders for all Support Equipment and its history of maintenance and overhauls.Compile, sort, and verify the accuracy of data before it is entered.Store completed documents in appropriate locations.Maintain logs of activities and completed work.Locate and correct data entry errors, or report them to supervisors.Load machines with required input or output media such as paper, cards, and disks.
Kyle Mccord Education Details
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Computer Science -
Business Administration And Management, General
Frequently Asked Questions about Kyle Mccord
What company does Kyle Mccord work for?
Kyle Mccord works for Austentel
What is Kyle Mccord's role at the current company?
Kyle Mccord's current role is Experienced Systems Engineer @ AustenTel | Telecommunications.
What schools did Kyle Mccord attend?
Kyle Mccord attended Norfolk State University, Saint Leo University.
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Kyle Mccord
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Kyle McCord
Indianapolis, In -
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