Kyle Mccracken Email & Phone Number

Toronto, ON, CA

Burlington, Ontario, Canada

Milton Ontario

Hired as the full-time systems administrator to manage and maintain a VMWare server environment (Windows/Linux). Tasked with evaluating, monitoring and enhancing the IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality and system integrity in accordance with client/government-mandated regulations.

Toronto, Canada Area

Hired as a full-time IT Support Analyst performing Level 1 support to a user base of 800 employees across Ontario. Shadowed Level 2 support tasks before moving to Level 2 support covering 3000 employees across Canada. Received a promotion to Senior IT Analyst and increased responsivities as Level 1 Team Lead. Responsible for allocating support resources.

Toronto, Canada Area

Content Creator in the areas of Tech products and Computer software. Planning, shooting, editing, SEO tagging, social media and Ad revenue management. Over 150,000 total video views and over half a million minutes of watch video.

Georgetown

Developed eLearning courses using a suite of Articulate authoring tools as well as various Adobe Creative Cloud software (Photoshop, Illustrator, Premiere and After Effects). Provided Client support through the instructional design process and implementation of the training. Set-up user account in the Learning Management System (LMS) and provided technical.

Produced promotional videos for sponsored TV segments, email marketing campaigns and social media content. Responsible for SEO and optimization of the WOW TV YouTube channel (http://www.youtube.com/user/WallisonWellness). This included optimizing titles and keywords for each video. Ensured a consistent branding for channel graphics. Enabled video.

Responsible for design and delivery of the Photography camp at Planet Kids. This included; designing weekly programming outlining the week’s activities for the campers, sourcing out and purchasing supplies needed for actives and managing Senior Counsellors supervision of children. As a role model, provided positive leadership that supports healthy child.

Georgetown

Officiated house league and rep games from novice (8 years old) to Bantam (15 years old). Duties included; ensuring fair, safe and responsible play for all participants and represent the league in an official and responsible manner. Specific duties included; making on-ice calls and decisions; communicated with players, successfully negotiated conflict with.

Georgetown

• Excelled at customer relations and sales, fulfilling the needs of every customer.
• Extensive working knowledge of automotive parts
• Proficient in using complex product database software.
• Merchandising, display maintenance, and housekeeping
• Cash experience including debit and credit card transactions as well as issuing refunds and processing warranty documentation.

Georgetown

Responsible for incoming sales, advertisement with local businesses, and training staff on sales techniques. Coordinated sales and expenses with VP of Accounting ensuring that our balance sheet matched. Our company Prestige Enterprises produced several products including Christmas Spirit Mugs, Valentine’s Day Raffle and a Gourmet Cookbook. This venture was.

Bachelor Of Commerce (B.Com.), Business Technology Management

Honors

Ontario Secondary School Diploma Ontario Scholar Award Prosperity ONE Credit Union Business Award