Kenneth Mccullum Email & Phone Number

Nashville, Tennessee, United States

United States

Led strategic planning and execution of operations across multiple markets, driving significant business growth and operational excellence.Oversaw financial management, including budgeting, forecasting, and reporting, ensuring profitability and supporting the company’s expansion efforts.Spearheaded the implementation of advanced technology solutions, streamlining property management, booking systems, and revenue management, resulting in increased operational efficiency.Managed cross-functional teams, optimizing processes to enhance guest satisfaction, improve efficiency, and reduce costs.Built and maintained key stakeholder relationships, including investors, partners, and property owners, aligning them with the company's strategic objectives.Played a critical role in navigating the fast-paced startup environment, driving innovation, and positioning the company for long-term success.

Nashville, Tennessee, United States

Oversaw the hotel operations of 32 locations in 8 cities.Verified all hotels meet or exceed service and product quality standard goals by constantly monitoring, evaluating, and re-designing processes.Responsible for mentoring and development of field staff using a supportive and collaborative approach: assign accountability; set objectives; establish priorities; and monitor/evaluate results.Collaborated with Accounting and City Staff to create, implement, and maintain operational budgets for each location.Assisted with the development of corporate strategies designed to help improve our customer experience, streamline processes and efficiencies, collect clean data metrics, and increase corporate visibility to field staff nationwide.

Nashville, Tn

Create, Develop, and oversee operational solutions that will improve productivity.Direct the implementation of SOPs in the field that are likely to increase property and housekeeping ratings.Establish, communicate, and evaluate progress towards operations goals and benchmarks.Oversee daily task optimization and set team shifts.Perform daily quality control reviews on specialist team.Review daily, weekly, and monthly booking forecasts to ensure city staff and vendors are able to maintain productivity standards.Responsible for dispatching all service technicians and city staff.Responsible for timely communication with guests, management staff, public works officials, and owners.

Greater Nashville Area, Tn

Oversaw the day to day operations of 4 multi-family apartment communities including; supervising on-site team members, conducting property inspections, managing resident relations, and coordinating vendors for each.Responsible for direct oversight of market analysis, leasing strategy implementation, financial reporting, and budgeting. Maintained average annualized occupancy at or above 98 percent.Overhauled scheduling, ordering, and productivity to ensure timely delivery of renovation and rehab projects for 2 multi-family residential complexes. Conducted property inspections to communicate maintenance issues to owners and to assist in expeditious rental of properties.

Responsible for Marketing, Promotion, and Lead Generation for over 500 units in Birmingham City with multiple companies/owners. Promoted leases of said properties through advertisements, online platforms, and open houses.Prepared documents such as representation contracts, leasing documents, and closing documents.Accompanied clients during visits and inspection of properties, advising them on suitability and value of units based on current market conditions.Conducted property inspections to communicate maintenance issues to owners and to assist in expeditious rental of properties. Provided education to and assisted in training of new leasing agents.

Established and maintained strong relationships with Realtors/builders/developers in the Greater Birmingham area.Used creative marketing to help educate my clients on Wells Fargo’s programs & products (Lunch & Learn, Rate Promotions, and organized Social Events).Worked with customers taking and reviewing applications to verify which loan programs were best for them.Worked between borrowers, Loan Processors, Underwriters, Realtors, Attorneys and other 3rd Parties on submitted files to ensure loan closings.Cold calling on Realtors, Builders, Bankers, Financial Advisors, etc. as a means for generating leads.