Loan Signing Agent and Remote Online Notary

• Brought on to assist the organization’s transformation from individual Scrum & Kanban teams to full SAFe methodology by taking over 3 offshore teams to coach & lead Team Agreements, SAFe Certification training & facilitate quarterly PI Planning. • Educate new and existing teams on Scrum framework to improve team predictability and product quality Coach multidisciplinary teams of up to 10 members in a billion dollar organization, adopting all Scrum ceremonies. • Identified team improvement opportunities and looked externally for best practices to support continuous improvement. • Guided my teams through Program Increment Planning event. • Experienced in analyzing, tracking, and communicating key insights regarding my agile teams performance metrics. • Facilitated and Served 3 teams at a time with offshore & stateside resources. • Experienced in managing teams performing base/production support services including business sustaining activities, incident management, application governance, Compliance, Risk Remediation, and break/fix support

● Assessed Scrum maturity of team and organized and coached team to higher levels of development. ● Supported team using servant leadership style and leading by example. ● Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives. ● Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment. ● Led sprint reviews and planning meetings to promote full team engagement. Worked effectively with multiple Scrum teams both internally and offshore ● Track and communicate Agile metrics which may include team velocity and sprint/program increment (PI) progress within Scaled Agile (SAFE) framework. ● Attended PI planning workshops and Inspect & Adapt workshops for future PI’s and release management meetings. ● Effectively worked with the Product Owner and RTE during Ceremonies and PI planning for the whole ART. ● I am able to critically think through data integrations between platforms and understand the technical implications of different approaches to ETL (extract, transform, load) data from one system to another. ● Proficient in Google Analytics, Google Tag Manager, Tableau, Data Studio, Google Big Query

*Administered all aspects of Agile with Scrum processes.*Developed Agile training techniques for new tech staff hires.*Employed quality assurance techniques and developed efficient testing procedures.*Inventoried available resources and prepared detailed assessment reports.*Worked with vendors to ensure effective implementation of Agile.*Identified problems and developed more efficient quality assurance procedures.*Determined client expectations and provided customized solutions.*Worked with project managers to meet client requests.*Managed all aspects of Agile development through Scrum processes.*Evaluated recipe development processes and made recommendations for updates.

*Establish and maintain quality objectives*Mentors and trains all employees on quality policies and procedures*Responsible for document and record control management and procedures*Ensures all test evidence conforms to quality management guidelines*Quality management Liaison to customers and other external parties*Audit coordinator*Assists in project management initiatives daily*Troubleshoot defects and create/log bug reports in JIRA Defect tracking system.*Create and maintain automated test scripts for regression test using Telerik Test Studio.*Created daily and weekly status reports to update the test management and product management teams.*Attend daily scrum meetings to discuss various issues and possible solutions with test team.*Ensure traceability of test cases to requirements and works with the Business Analyst to ensure all requirements are tested.

*Inspect all outgoing semi-conductor wafers for defects using a high powered microscope (approximately 750 wafers per day)*Edit wafer maps using to exclude bad die and save edited maps to database*Transmit wafer maps to other manufacturing sites by uploading into database*Accurately document the results of the inspections and testing*Work with production management, Engineering Team, and Quality Assurance to provide feedback regarding any issues or defects found *Conduct and document process and system audits using written procedures as audit standards*Assist in the writing and updating of inspection procedures, protocol and checklists*Evaluate problems and make initial recommendations for possible corrective action to supervisor