Kevin Mcgovern Email & Phone Number

• Manage and oversee all facets of PC repair, network administration, telecommunications, audio video and web design. • Developed and built business from start up to generate 6-figure sales annually; Established strong 500+ account customer base of residential home owners, contractors, and commercial businesses.• Oversee multiple simultaneous projects across all phases of development.• Manage and support on-site hardware and software operations for multiple commercial clients as well as remote data centers.• Responsible for overall leadership, growth and direction which includes: budgeting, sales, advertising and providing exceptional customer service.• Responsible for administering accounts receivable, accounts payable, employee payroll as well as purchasing supplies and inventory.

Prepare goals and objectives, and teach college-level computer classes in computer applications, data processing, operating systems, and Cisco Network Engineering.• Assist students in the completion of their course materials and labs.• Demonstrate a positive coaching style and teaching aptitude.• Provide network support for the campus on 40+ client computers and 3 Windows 2003 servers.• Install, service & troubleshoot problems with Windows 2000, XP and Server 2003.• Install and configure Microsoft Outlook and Lotus Notes for new and existing employees.• Ensure that the network is operating in an efficient and secure manner through the configuration and monitoring of firewalls, intrusion prevention and backup devices.• Designed and implemented Cisco Network Lab for student’s exercises.

Held responsibilities to configure, install and administer network infrastructure and telecommunications systems. Established new IT policies which defined acceptable use of IT assets within the company. Carried out full installation of Cisco routers and cabling for routers, switches, hubs and new workspaces.• Maintained and applied operating system patches and enhancements on servers and pc's.• Provided end-user support for hardware, software and Windows / MAC operating systems• Maintained system backups and performed system/file restorations on Windows and MAC systems• Designed and maintained full featured company website and handled all graphic design needs

Bachelor Of Science (B.S.), Information Technology

Certificate, Information Technology Systems Administrator

Business Technology