I am a technical professional with system/network administration and technical troubleshooting experience. Recognized for demonstrating a natural aptitude for ensuring compliance with network security protocols to mitigate risks, as well as for performing software upgrades/patching and supporting and training end users, I have a verifiable history of contributing directly to success throughout my career. As such, I have consistently exceeded performance goals and I am adept at collaborating with vendors and cross-functional teams. Professional focal points include software & hardware configuration, Active Directory management, end user support/training, network configuration, team collaboration, security protocols, vendor relations, and patching. Most recently, I was a Technology Site Specialist. In this position, I handled system administration responsibilities for Microsoft technologies. I also installed and maintained IT equipment such as Windows servers, laptop and desktop computers, laptop carts, projectors, smartboards, Network printers, and VoIP phones. In addition, I liaised with senior leadership, stakeholders, and cross-functional teams to ensure the company’s technological support structure was driving forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, technical and analytical professional who can be relied on to offer superior solutions that deliver high-quality results.I am pursuing new opportunities and can be reached through this profile!