Kevin Bradbury Email & Phone Number

Toronto, Canada Area

Accountable for all projects, processes and implementation of strategiesAble to lead and contribute to cross functional teams to achieve project and strategic objectives including but not limited to product, platform and process enhancementsBuild relationships and work closely with other departments to effect changes and enhancements in a seamless mannerApply Lean Six Sigma and Agile Project Management methodologies to successfully implement projects and realize targeted… Show more Accountable for all projects, processes and implementation of strategiesAble to lead and contribute to cross functional teams to achieve project and strategic objectives including but not limited to product, platform and process enhancementsBuild relationships and work closely with other departments to effect changes and enhancements in a seamless mannerApply Lean Six Sigma and Agile Project Management methodologies to successfully implement projects and realize targeted benefitsPrepare project plans including timelines and estimatesPrepare and present recommendations and proposals to Senior LeadershipMaintain awareness of the latest industry best practices associated with strategic planning and innovation and introduce such methodologies to the departmentResponsible for understanding and complying with the Regulatory Compliance Framework including the Anti-Money Laundering/Anti-Terrorist Financing and Sanctions PolicyApply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback and enable stakeholder reviews for validation in the processFacilitate creative problem solving techniques on a day-to-day basis working closely with development on implementation challenges, turning ambiguity into clarity in a fast-paced environmentIdentify and manage business activities (operating model, training, communications etc) required to support agile initiativesDefine KPI’s to measure business outcomes and team successCoach team members and help with their development and desired outcomes as requiredSuccessfully implemented major projects including the roll out of the Net Promoter Score (NPS) program Show less

Toronto, Ontario, Canada

Identify, recommend and contribute to strategic actions and initiatives designed to improve the immediate, mid-term and long-term success of the retail banking departmentParticipate in project meetings and prepare business cases and project plans (including timelines and cost estimates)Make recommendations for the prioritization of competing strategic initiatives while leading the retail banking support team on implementing projectsTranslate strategic recommendations into… Show more Identify, recommend and contribute to strategic actions and initiatives designed to improve the immediate, mid-term and long-term success of the retail banking departmentParticipate in project meetings and prepare business cases and project plans (including timelines and cost estimates)Make recommendations for the prioritization of competing strategic initiatives while leading the retail banking support team on implementing projectsTranslate strategic recommendations into activity-based business plans which will be integrated into the distribution strategyReview all leases and contracts to ensure that they align with the strategic goals and initiatives of the retail banking departmentEvaluate vendor responses based on the predetermined framework and have input into vendor selectionPerform impact evaluations and scenario analysis for multiple distribution strategiesCollaborate with Tangerine leadership across the organization in order to represent retail banking in corporate initiatives and strategic updatesMonthly OPEX reconciliation and reporting to ensure that the department is operating within allocated budget Show less

Toronto, Canada Area

Assist clients in account opening process by explaining how direct banking works and setting the right product expectationsAssist clients with their banking needs in a face-to-face fashion, handling cheque drop offs, estates, legal forms, account and mortgage applications and other banking inquiriesDeliver exemplary customer experience in the branch or at offsite eventsEffectively promote brand consideration by educating clients on the direct banking modelWork within a team to… Show more Assist clients in account opening process by explaining how direct banking works and setting the right product expectationsAssist clients with their banking needs in a face-to-face fashion, handling cheque drop offs, estates, legal forms, account and mortgage applications and other banking inquiriesDeliver exemplary customer experience in the branch or at offsite eventsEffectively promote brand consideration by educating clients on the direct banking modelWork within a team to exceed monthly and annual performance goalsUse one-and-done approach to handling Client complaints while managing expectations to reflect the service providedWork and collaborate with other departments to ensure successful execution of values and principles Show less

Calgary, Canada Area

Bachelor Of Arts (B.A.), Economics

Bachelor Of Commerce (B.Com.), Economics

Education record