Kenneth Meadows Email & Phone Number

• Managing two stores with over 30 personnel performing duties which includes: recruiting, interviews, training, scheduling, and mentoring associates.• Schedules work assignments and facilitates weekly or monthly staff meetings and on-the-job training.• Monitors, evaluates and maximizes customer service delivery and customer satisfaction.• Develops and implements store marketing programs to improve sales.• Manages Center financials and prepares/provides reporting.• Manages inventory conducting monthly store reports.• Reviews daily employee timesheets and submits for payroll processing. Resolving any pay issues that may arise by employees.• Oversees Center maintenance, including cleanliness, safety, and organization.• Sales: Confidently explain various products and services. This includes upselling and cross selling products to the customer at hand.• Improve bottom line by reducing and eliminating wastage and maintain cost control, increase sales by UPS Selling or Cross Selling.• Packaging Services: Perform estimates and pack high value & fragile contents for shipping per training methods. Help customers select moving supplies.• Shipping Services: Receive & process packages for US Post Office, UPS or Freight services including lifting & weighing packages on scale, accessing CMS shipping software, generating labels, providing receipts & tracking information to customers.• Document Services: Operate binding, laminating, fax, digital printers, computers and other machines in a safe & efficient. Help customers select business cards, stationery, imprinted products, etc.• Mailbox services: Explain mailbox service rates, benefits and the mailbox services agreement. Receive, log in, sort and place mail in mailbox modules accurately. Forward mail per customer instructions.• Opening/Closing Procedures: Turn-on / Login to systems, tend to various tasks to open/close the store in accordance with store procedures.

Winter Park, Florida, United States

Serves customers by helping them select products.Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.Greets and receives customers in a welcoming manner.Responds to customers’ questions.Directs customers by escorting them to racks and counters.Provides outstanding customer service.Documents sales by creating or updating customer profile records.Manages financial transactions.Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.Alerts management of potential security issues.Assists with inventory, including receiving and stocking merchandise.Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Orlando, Florida, United States

Supports pharmacological services by stocking, assembling, and distributing medications.Helps health care providers and patients by greeting them in person and by phone, answering questions and requests, and referring inquiries to the pharmacist.Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs.Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.Protects patients and employees by adhering to infection-control policies and protocols.Organizes medications for pharmacist to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, and assembling intravenous solutions and other pharmaceutical therapies.Maintains records by recording and filing physicians’ orders and prescriptions.Generates revenues by calculating, recording, and issuing charges.Ensures medication availability by delivering medications to patients and departments.Prepares reports by collecting and summarizing information.Contributes to team effort by accomplishing related results as needed.

Winter Park, Florida, United States

Serves patrons with food and beverages in a positive and friendly manner.Provides information to help food and beverage selections.Presents ordered choices in a prompt and efficient manner.Maintains dining ambiance with an enthusiastic attitude.Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.Keeps kitchen staff informed by noting timing of meal progression.Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.Responds to additional patron requirements by inquiring of needs and observing dining process.Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.

High School Diploma

Education record