As the Head of Product at BB Array, I lead our product development efforts, shape our product strategy, and oversee the successful execution of our bespoke software projects. My role involves collaborating closely with cross-functional teams, including engineering, design, and business development, to deliver exceptional software solutions to our clients. I have the opportunity to drive innovation, influence the direction of our products, and contribute to the growth and success of our company.

As the Head of Business Development for BB Array, I have the exciting responsibility of driving growth, fostering strategic partnerships, and expanding our client base. With my passion for helping companies develop their digital systems and introduce new products, I am dedicated to propelling our company's success in the dynamic and competitive software development industry.

At Ethos Integrated Solutions, I spearheaded the development and execution of strategic initiatives for our award-winning customer experience agency, specialising in integrated solutions for the Government, Financial, and Retail Sectors. Commencing with the creation and implementation of the StagFox product line, I progressed to a pivotal role overseeing cross-functional teams, ensuring seamless implementation of systems and processes to drive successful product strategies.

Headhunted as Product Manager for StagFox product portfolio and conducted complete product assessment and review to gain understanding of existing market placement and functionality.Identified key market gaps and opportunities and developed a case study working collaboratively with a large retail mall in Abu Dhabi to measure product feasibility for the retail and hospitality sector.This resulted in the launch of the StagFox Ecosystem, a multi-faceted product with bespoke micro-services… Show more Headhunted as Product Manager for StagFox product portfolio and conducted complete product assessment and review to gain understanding of existing market placement and functionality.Identified key market gaps and opportunities and developed a case study working collaboratively with a large retail mall in Abu Dhabi to measure product feasibility for the retail and hospitality sector.This resulted in the launch of the StagFox Ecosystem, a multi-faceted product with bespoke micro-services and components that could be selected to meet specific customer needs.Recruited and established the multi-disciplined team, outlined the system design and product roadmaps.Provided pivotal input into product marketing strategy and sales collateral and continued to manage product evolution.Launched the new Attendance application ahead of schedule and deployed across multiple offices; installed the StagFox Retail Product across 15 locations.Received CEO Award for Innovation 2020. Show less

As an Operations & Supply Chain Manager at RACV City Club, an exclusive members' hotel in the heart of Melbourne CBD, I played a pivotal role in enhancing the Oracle inventory system, contributing significantly to the continued growth of the organisation within the hospitality sector.Implemented systems for inventory performance monitoring, collated and analysed procurement, inventory and cost data to deliver informative reporting.

As the Design & Engineering Operations Manager at The British & Electrical Manufacturing Company, I played a pivotal role in advancing the company's position as a premier provider of multi-service distribution boards and low voltage switchboards across the UK. My primary focus was on enhancing manufacturing efficiency, cost optimisation, and overall operational excellence within the product line.Led a 20+ member Manufacturing Team, enhancing skill competency, employee engagement, and… Show more As the Design & Engineering Operations Manager at The British & Electrical Manufacturing Company, I played a pivotal role in advancing the company's position as a premier provider of multi-service distribution boards and low voltage switchboards across the UK. My primary focus was on enhancing manufacturing efficiency, cost optimisation, and overall operational excellence within the product line.Led a 20+ member Manufacturing Team, enhancing skill competency, employee engagement, and retention.Owned end-to-end product development projects, ensuring seamless execution from R&D and design to prototyping and manufacture.Successfully secured 5 new national contracts in 2018, contributing millions to revenue.Consolidated the supply chain, innovatively redesigning components to boost Gross Profit Margins by 5% to 30%.Streamlined procurement processes and re-negotiated contracts, resulting in a revenue increase of over 20%.Ensuring that the product and its operations complied with relevant industry regulations and standards.Worked on budget planning and allocation for product-related activities, ensuring resources were used efficiently.Identified potential risks and challenges in product development & operations, and worked on mitigation plans. Show less

Sourcing and branding high quality smartphone accessories from the Chinese market. Using knowledge of this market allowed us to pin point and purchase high quality products to be branded and sold in the UK at a lower price point than items of equivalent quality. Working through all areas of the business:

Approached by the client to design and deliver a new safety mechanism to prevent the touching of overhead lines within maintenance depots for Virgin Pendolino Trains.Orchestrated and led the complete project lifecycle from initial requirement elicitation, idea generation and design, through to manufacture and installation.

As the Operations and Product Manager at iRepair, Scotland's premier repair centre, I played a transformative role in the company's success and expansion. Starting as a Repair Technician, my rapid promotion to Operations and Product Manager underscored my commitment to driving both operational efficiency and product excellence.Showcased strategic leadership and expansion by spearheading company growth by overseeing 3 stores and implementing a wholesaler network to serve the UK… Show more As the Operations and Product Manager at iRepair, Scotland's premier repair centre, I played a transformative role in the company's success and expansion. Starting as a Repair Technician, my rapid promotion to Operations and Product Manager underscored my commitment to driving both operational efficiency and product excellence.Showcased strategic leadership and expansion by spearheading company growth by overseeing 3 stores and implementing a wholesaler network to serve the UK market.Pivotal in establishing and managing relationships with key clients such as BBC Scotland, Shelter, SSE Hydro, and Scot JCB.Launched high-end smartphone accessory brand, by identifying and sourcing cost-effective, high-quality products from the Chinese market.Travelled to Shenzhen to purchase the latest products and manage relationships with distributors, factories, and international partners, ensuring consistent product quality.Played a critical role in the expansion of the business with the creation of 4 new stores, orchestrating seamless implementation of e-commerce platforms, CRM, and POS software, streamlining operations and business processes. Show less

Founded the design company which focussed on next generation kitchen appliances that were aesthetically pleasing while being energy efficient. Managed all elements from market research and UX design, funding and investment, manufacture, branding and sales.

Duties in this position included supporting supervisors during the in line managers absence, assigning roles for staff members including large scale team management, advanced knowledge of in house computer systems, product & merchandising quality control and customer services.