Kelly H. Email & Phone Number

Seattle, Washington, United States

-Provided personalized, in home consultation to develop the “perfect” solution tailored to the client’s vision, style, and budget-Creatively produced new solutions and effectively communicated ideas

San Francisco, California

-Utilize expert product knowledge to curate range of ancillary furniture and accessories based on client's aesthetic, budget, and install timeline-Collaborate with A&D firms on furniture selection and specification-Provide space planning options -Create mood boards and visual presentations for projects and RFP responses-Lead project ancillary meetings from programming through final specification-Gather and present fabric/finish options or palettes -On site styling and installation consultant -Maintain close vendor relationships and attend trade shows to stay on top of new products and market trends-Manage multiple projects of varying scale and scope simultaneously-Generate new ideas and contribute to marketing opportunities including Instagram, company blog (CRI-teria), internal Ancillary newsletter, and event planning Notable clients: Airbnb, Gilead Sciences, Gusto, Indeed

San Francisco Bay Area

-Formed client relationships to build brand loyalty-Created a welcoming atmosphere to enhance client shopping experience-Prioritized personalized client assistance as a trusted style advisor -Effectively communicated product knowledge including current trends, fits, and combinations-Adapted to any role or responsibility in a fast paced environment as needed by the manager on duty

Woodbury, Mn

-Provided design consultation on high-end, hand crafted products for the highly selective customer-Developed creative ideas and designs based on specific customer wants and needs-Customized floor plans and furniture selection-Educated clients about furniture materials and construction -Consistently exceeded personal and store sales goals

Woodbury, Mn

Sales Lead: May 2015-October 2015-Oversaw store in manager’s absence including delegating tasks, coaching associates, and resolving client conflict-Analyzed company data to improve and exceed goals-Spread brand awareness to increase loyalty and enhance salesSales Associate, Visual Merchandising Assistant: May 2012-April 2015, November 2015-July 2016-Delivered excellent customer service by focusing on individual client needs -Assisted clients in product selection through final purchase-Implemented store marketing and visual merchandising (eg window displays, product feature sets, mannequins, etc.)

Bloomington, Indiana Area

-Enhanced the customer experience of ticket sales through professional and efficient management of the ticket sales system-Answered client questions about upcoming events in person and by phone-Efficiently solved problems during events

Barcelona Area, Spain

-Successfully translated & updated websites from Spanish to English to improve global marketability of Metàfora products & services-Team member & lead for social media including video production projects.