Kevin Heiland Email & Phone Number

St. Louis, Mo, Us

Saint Louis, Mo, Us

- Develop roadmaps for short-term work, prioritize based on stakeholder needs, and monitor work to meet objective deadlines- Lead daily collaboration meetings with technical teams to manage bi-weekly project goals - Meet with stakeholders to gather requirements, establish clear business objectives, and translate into technical user stories/acceptance criteria for developmental teams in JIRA- Perform detailed analysis on multiple projects to help implement suggested business solutions based on findings- Identify gaps in database usage across multiple teams to ensure all products are leveraging correct database tables for data accuracy and consistency- Conduct User Acceptance Testing for multiple products to identify potential enhancements- Maintain detailed documentation of business processes via JIRA, SharePoint and Confluence

Woodland Hills, California, Us

- Oversee day-to-day operations, establishing weekly goals and daily sales forecasts and assuring completion. - Prospected local businesses and community groups developing new business relationships and increasing growth- Maintain project timelines to ensure tasks are completed on time- Recruit, train, and onboard employees to help achieve sales, profitability and business plan objectives- Resolve customer issues and internal employee conflicts to benefit all parties involved

- Trained and supervised new dental assistants following company standards and protocols- Built lasting relationships with doctors, co-workers, suppliers, and patients- Managed supply ordering, distribution, and lab work for multiple locations- Maintained detailed and organized documentation of patient records and insurance claims