Mike Cross

Mike Cross Email and Phone Number

Area President @ Republic Services | Operations and Marketing Executive @ Republic Services
Mike Cross's Location
Greater Philadelphia, United States, United States
Mike Cross's Contact Details

Mike Cross personal email

n/a
About Mike Cross

Mike is an operations, P&L and marketing executive with experience in field leadership (including full P&L ownership), operating, marketing and consultative roles for organizations across a range of industries. Mike is currently the Area President - Northeast at Republic Services, an Environmental Services company with over 40,000 employees and oversees the operations for Massachusetts, Rhode Island, New Jersey, Delaware, the Eastern Shore of Maryland, Pennsylvania and West Virginia and surrounding areas.Mike is passionate about people development and building teams that win. Mike has a background in data driven strategy, with extensive experience in operations, field and people leadership and marketing with proven consistent results. He is highly experienced with translating complex insights and data into measurable and actionable results in the field and corporate environments.Career Highlights:►Delivery of high-value initiatives and results with P&L ownership of over $1.5B in annual revenue, leading over 3500 employees, and 16 business units across multiple states ►Excellence in Operations, Marketing, Strategy, Turnaround Management, and Market Development►Leadership in Business Development, including Acquisitions and Integrations►Consistent development of teams which align to objectives and outperform expected results►Highly analytical and record of leveraging data to derive insights and turn into actionable plans ►Led Operational Support responsible for driving continuous improvement in processes across 35,000 recycling and solid waste professionals

Mike Cross's Current Company Details
Republic Services

Republic Services

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Area President @ Republic Services | Operations and Marketing Executive
Mike Cross Work Experience Details
  • Republic Services
    Area President
    Republic Services Jun 2022 - Present
    Phoenix, Arizona, Us
    - Full P&L ownership and responsibility of over 3,500 employees and a P&L with gross annual revenue over $1.5B. - Responsible for developing and implementing strategy across all aspects of the P&L including safety, people and customer in the Northeast which includes: MA, NJ, DE, PA, WV, and aspects of other states in the market.
  • Republic Services
    Vice President Operations Support
    Republic Services Jun 2021 - Jun 2022
    Phoenix, Arizona, Us
    - Responsible for providing leadership, oversight and coordination to the field for all digital operations, collection, post-collection, recycling and rail operations- Responsible for effectively managing the development and implementation of corporate-wide operational and customer solutions that support the organization’s business strategy- Directs cross-functional strategic teams in analyzing and evaluating operational and financial data to determine operational alignment, return on investment and other required information
  • Republic Services
    General Manager
    Republic Services Jul 2020 - Jun 2021
    Phoenix, Arizona, Us
    Full P&L ownership and responsibility of leading a $140M+ post collection business with over 200 employees throughout the greater Houston market, including multiple landfills, transfer stations, a material recovery facility (MRF), and three sites with Landfill Gas to Energy projects. Responsible for managing a team of managers, supervisors and frontline staff inclusive of Operations, Fleet Management, Sales, Finance, Human Resources, Safety, Environmental Compliance and Engineering. Full responsibility of strategic business development opportunities, including securing additional strategic volumes, the development and management of key relationships with municipal and community stakeholders and other strategic business objectives resulting in overall strategic market growth.
  • Republic Services
    General Manager
    Republic Services Jan 2019 - Jul 2020
    Phoenix, Arizona, Us
    Full P&L responsibility for leading a $20M+ business servicing residential, industrial, commercial, portable collection businesses as well as transfer station and landfill in Northern Montana. Directly oversaw the management of Operations, Sales, Maintenance, Customer Service, and Safety. Delivered strategic business development opportunities in new acquisition market, including the development and management of key relationships with municipal and community stakeholders.
  • Republic Services
    Director Of Digital Marketing
    Republic Services Nov 2016 - Dec 2018
    Phoenix, Arizona, Us
  • Republic Services
    Senior Manager Of Digital Marketing
    Republic Services Oct 2015 - Oct 2016
    Phoenix, Arizona, Us
  • Republic Services
    Customer Insights Manager
    Republic Services Oct 2014 - Oct 2015
    Phoenix, Arizona, Us
    Recruited to lead and support the Customer Insights department within Marketing. Responsible for leading the launch of several customer centered initiatives including the launch of our enterprise wide Net Promoter Score program which is focused on measuring customer sentiment.
  • Cicero Group
    Associate / Management Consultant
    Cicero Group Apr 2013 - Sep 2014
    Salt Lake City, Utah, Us
  • Cicero Group
    Business Analyst
    Cicero Group Apr 2011 - Mar 2013
    Salt Lake City, Utah, Us
    The Cicero Group is a premier market research firm, with over 30 full-time professionals (statisticians, market strategists, moderators, etc.) and a 100-person data collection call center. Its clients include Hewlett Packard, Wells Fargo, AEG, Pfizer, Lending Tree, Symantec, Coventry Health, Clearwire, Dow Chemical, and Republic Services. Cicero deliveres strategic insights and recommendations based on world-class qualitative and quantitave primary research.Cicero also has two wholly owned research subsidiaries – Education Direction (www.ed-direction.com) which provides research and evaluation services to the education sector and Dan Jones & Associates (www.djasurvey.com) which provides political polling and insights, market research, along with operating focus group facilities.
  • Simplure, Llc
    Marketing Consultant
    Simplure, Llc Apr 2010 - Feb 2011
    Salt Lake City, Utah, Us
    Developed software database allowing sales team to have a access to reach over 500 potential clients.Performed Market Segmentation based on analysis of attributes of potential user companies.Produced White Papers detailing the competitive landscape of the technology.
  • Pepsi Beverages Company
    Consultant On Undergraduate Research Project
    Pepsi Beverages Company Aug 2010 - Jan 2011
    Purchase, New York, Us
    Assisted Fortune 500 Company with feasibility study of converting fleet of vehicles from diesel to natural gas.Completed project to determine the feasibility of conversion and provided PepsiCo with the necessary information to maximize ROI.Based on recommendation, PepsiCo made the decision to move forward and further pursue the conversion of their fleet.

Mike Cross Skills

Market Research Data Analysis Segmentation Statistics Leadership Qualitative Research Customer Insight Spss Marketing Research Strategic Planning Quantitative Analytics Marketing Strategy Survey Design Predictive Analytics Analytics Microsoft Excel Econometrics Stata Access Management Primary Research Economics Regression Testing Data Collection Market Analysis Qualitative Analysis Critical Thinking Problem Solving Qualtrics Survey Research Cluster Analysis Linear Regression Surveying Statistical Modeling Quantitative Analysis Regression Excel Conjoint Analysis Survey Programming Data Presentation Economic Research Client Communication Questionnaire Design Consumer Insight

Mike Cross Education Details

  • Westminster University
    Westminster University
    Economics
  • St. John'S Prep
    St. John'S Prep
  • Northwestern University
    Northwestern University
    Predictive Analytics

Frequently Asked Questions about Mike Cross

What company does Mike Cross work for?

Mike Cross works for Republic Services

What is Mike Cross's role at the current company?

Mike Cross's current role is Area President @ Republic Services | Operations and Marketing Executive.

What is Mike Cross's email address?

Mike Cross's email address is mc****@****oup.com

What is Mike Cross's direct phone number?

Mike Cross's direct phone number is +180145*****

What schools did Mike Cross attend?

Mike Cross attended Westminster University, St. John's Prep, Northwestern University.

What skills is Mike Cross known for?

Mike Cross has skills like Market Research, Data Analysis, Segmentation, Statistics, Leadership, Qualitative Research, Customer Insight, Spss, Marketing Research, Strategic Planning, Quantitative Analytics, Marketing Strategy.

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