Manager, Customer Service And Support
Current
Jun 2023 - Present
AeroLeads people directory · profile
K. Mike Chen Email & Phone Number
Manager, Customer Service and Support
at
Labcorp
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager, Customer Service and Support
Location
Sacramento, California, United States
Who is K. Mike Chen? Overview
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Quick answer
K. Mike Chen is listed as Manager, Customer Service and Support at Labcorp, based in Sacramento, California, United States. AeroLeads shows a matched LinkedIn profile for K. Mike Chen.
K. Mike Chen previously worked as Integration Specialist at Labcorp and Integration Specialist at Personal Genome Diagnostics. K. Mike Chen holds Doctor Of Philosophy - Phd, Biochemistry And Molecular Biology from Baylor College Of Medicine.
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Email format at Labcorp
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Labcorp
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Profile bio
About K. Mike Chen
Biomedical professional with over 14 years of multidisciplinary expertise in NGS, bioinformatics, protein biochemistry, computational and molecular biology. Demonstrated ability to design and manage complex projects, including software solutions and professional services supporting customer onboarding of NGS products. Exceptional communication and leadership skills with a proven track record of successful deployments, both externally to customer sites and internally for product development. Passionate about problem solving and process development to increase efficiency and output of clinical diagnostic and research ventures.
Current workplace
K. Mike Chen's current company
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7 roles
K. Mike Chen work experience
A career timeline built from the work history available for this profile.
Integration Specialist
- Lead cross-team projects for the development of custom bioinformatics tools and software supporting customer workflows by integrating PGDx assays with clinical annotation services, LIMS, and EMR systems. Deployed the.
- Create processes for software development and customer implementations in adherence to regulatory and quality standards.
- Create and execute quality assurance documentation to ensure robustness and efficacy of custom software solutions and customer service functions.
- Directly interface with customers to address feedback, complaints, and requests with respect, compassion, and confidence.
- Work alongside commercial sales team to develop and provide technical support for customer opportunities.
- Manage internal voice of customer requests from submission to completion.
Jun 2022 - May 2023
Integration Specialist
Jun 2021 - Jun 2022
Postdoctoral Scholar
Department Of Cell Biology And Human Anatomy, Uc Davis
- Postdoc Advisor: Paul Knoepfler, Ph.D.
- Designed and implemented experiments to study pediatric glioma mutations
- Wrote proposals and progress reports that secured fellowship and grant funding
- Pioneered novel in-house gene editing strategy
- Performed RNA-seq, ChIP-seq, qPCR and drug inhibitor assays and conducted bioinformatics/biostatistical analyses on data collected
- Conducted tissue xenograft and histology for in vivo tumorigenesis analysis
Oct 2015 - Mar 2021
Graduate Student Researcher
- PhD Advisor: Patrick Barth, Ph.D.
- Computationally modeled and designed G protein-coupled receptors to uncover determinants of receptor stability and conformational regulation
- Expressed and purified GPCRs from human and insect cells via affinity and ion chromatography on HPLC and Akta FPLC
- Experimentally characterized engineered GPCRs via biochemical, biophysical, and cell-based assays
- Contributed to the continued development and benchmarking of RosettaMembrane software for homology modeling, ligand docking, and protein design
Aug 2009 - Sep 2015
Research Assistant
Department Of Obstetrics And Gynecology, Ucla Medical Center
- Supervisor: Oliver Dorigo, M.D., Ph.D.
- Coordinated and performed histological study on the role of PI3K/Akt/mTOR signaling in Paget’s Disease
- Performed cell-based assays and immunohistochemistry on tissue collected from mouse models investigating the dual targeting of PI3K and mTOR in human ovarian carcinoma
- Maintained mouse colony breeding, genotyping, and tumor harvesting
Aug 2008 - Jul 2009
Student Research Assistant
Department Of Obstetrics And Gynecology, Ucla Medical Center
- Supervisors: Brenda Lopez, Ph.D. and Gautam Chaudhuri, M.D., Ph.D.
- Performed tissue culture, western blots, and biochemical assays investigating antioxidant inhibition of serum withdrawal-induced apoptosis in HUVECs cells
Jan 2008 - Jul 2009
2 education records
K. Mike Chen education
Doctor Of Philosophy - Phd, Biochemistry And Molecular Biology
Baylor College Of Medicine
Bachelor Of Science - Bs, Biochemistry
Ucla
FAQ
Frequently asked questions about K. Mike Chen
Quick answers generated from the profile data available on this page.
What company does K. Mike Chen work for?
K. Mike Chen works for Labcorp.
What is K. Mike Chen's role at Labcorp?
K. Mike Chen is listed as Manager, Customer Service and Support at Labcorp.
Where is K. Mike Chen based?
K. Mike Chen is based in Sacramento, California, United States while working with Labcorp.
What companies has K. Mike Chen worked for?
K. Mike Chen has worked for Labcorp, Personal Genome Diagnostics, Department Of Cell Biology And Human Anatomy, Uc Davis, Verna And Marrs Mclean Department Of Biochemistry And Molecular Biology, Baylor College Of Medicine, and Department Of Obstetrics And Gynecology, Ucla Medical Center.
How can I contact K. Mike Chen?
You can use AeroLeads to view verified contact signals for K. Mike Chen at Labcorp, including work email, phone, and LinkedIn data when available.
What schools did K. Mike Chen attend?
K. Mike Chen holds Doctor Of Philosophy - Phd, Biochemistry And Molecular Biology from Baylor College Of Medicine.
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