Implementation Project Manager
CurrentProvide functional management, communication, and implementation services throughout the project/service lifecycle.• Manage multiple high complexity / multi-dimensional SaaS HCM projects from sales transition to transition to support.• Ensure contract compliance.• Provide leadership to teams of cross-functional resources utilizing project management best practices.• Build effective relationships with clients, implementation teams and internal partners.• Translate project objectives and vision into clear goals for team and across projects.• Communicate project status to internal and external stakeholders, including risks and mitigation plans.• Accountable for deliverables, timeline, budget, resource management, scope of work and customer satisfaction.• Provide coaching to teams to ensure successful implementation.• Facilitate fit-gap analysis and identify process efficiency opportunities.• Partner with C-Level leadership to provide expert human resource analytics consulting and recommendations.• Manage cross functional teams to deliver excellent client service, including stakeholder management, meeting and workshop facilitation, deliverable creation and project and financial management.• Defined and implemented best practices for testing, and release management.• Develop and implement project/Program methodology, frameworks, and tools for the HR client organization.• Change Control Management.• Extensive use of Office 365, MS Project, SharePoint, Power Point, Salesforce, Zoom Smartsheet and other similar project management applications.