Kirsten M. Jackson Email & Phone Number

Washington, Dc, Us

Bethesda, Maryland, United States

- Manage 10-12 officers at a time, ensure that post is clear of any threats and Officers are equipped with all necessities to have a successful shift.- Patrol, Surveil and process visitors, patients, residents, employees, and vehicles at various posts.- Inspect vehicles; Ensure no contraband and unknown persons breach the property.- Work closely with NIH Police to ensure the safety of every person on the campus and assist with investigations.- Daily hourly log of shift, send weekly credential reports for subordinates, write incident reports, etc.- Communicate with FAC-COR III, PM, APMs, and QC about regarding expectations, implementing, reviewing, and revamping post orders and emergency protocols for the Commercial Vehicle Inspection Facility- Uphold the mission, standards, and procedures of the company and the Client.- Attended and completed 40-hour new hire class.- Completed and passed ALTA English Listening & Speaking Test and ALTA English Writing Test- Completed NIH Information Security Awareness Course and NIH Privacy Awareness and Records Management Awareness Courses- Completed and passed Initial background check (NACI) completed by NIH Police Department- Completed and passed Maryland Department of Public Safety and Correctional Services Background Check- Obtained Security Guard Card by Maryland State Police- Public Trust Security Clearance

Washington, District Of Columbia, United States

- Monitor over 15 adolescents and young adults (pre-k – college students) - Organize and lead activities- Tutor math, reading and writing - Help them build leadership skills, a sense of community, and teamwork - Accept and distribute groceries, toiletries, and Food Bank meals to the community - Attend biannual Food Bank training- Interacted with families, partnering organization and answered all inquiries- Communicated via email with DC Gov’t officials on behalf of program families - Assist in evaluating the program and make suggestions for improvement - Attend weekly and monthly program meetings, complete daily admin duties - Update spreadsheets and enter data on students - Help seniors and young adults with college/career readiness (SAT prep, scholarships, college search, acceptances, and essays as well as workforce) - Attend biannual Learn24 and SEL training through Mayor Deputy’s Office - Clean work area and empty trash- Uphold mission, standards and procedures of the company

- Employed through Robert Half Staffing Agency- Use Office 365 in daily operations (MS Outlook, MS Excel, MS Teams etc.)- Answer Inbound Calls & Multi-line phone system- Package PPE orders for Caregivers & Clients- Create gift bags, anniversary, birthday, and “sympathy” (grievance) cards for Caregivers.- Create folders and bags for hospitals, rehab facilities, orientations, and IBMs.- Operate DM400c Franking Machine & send out, receive, and distribute mail and packages for the office.- Log in paychecks to MS Sharepoint

Washington, District Of Columbia, United States

- Shopped, bagged, and stored groceries for customers - Stocked and organized inventory- Interacted with customers and answered all inquires - Attended daily meetings- Cleaned work area and emptied trash - Upheld standards, policies and procedures of the company

Washington, District Of Columbia, United States

- Supervised 3-10 food service workers; - Attended meetings with CEO and other higher up management - Sent corresponding emails to staff and all management- Interacted with guest and answered all inquires - Opened and closed store- Ordered and stocked inventory - Rolled out and cut dough- Fried and decorated doughnuts- Prep glazes, fillings, cinnamon rolls, and cake doughnut batter - Sold and stocked doughnuts and coffee- Cleaned work area and emptied trash - Upheld standards and procedures of the company

Washington, District Of Columbia, United States

- Assisted in teaching young adults about leadership and team building - Managed timesheets, files, class records, and supplies- Prepared weekly case notes on program participants - Assisted in evaluating the program and made suggestions for improvement- Assisted with DOES audit prep. - Assisted DOES - Youth Programs department when needed- Upheld standards and procedures of company

Washington, District Of Columbia, United States

- Supervised 3-10 food service workers- Interacted with customers and answered all inquires - Corresponded with higher up management about work related inquires via emails, call and texts- Opened and closed stores- Stocked inventory- Prepared pizzas and salads- Cleaned work area and emptied trash - Helped open and train staff for 2 locations- Upheld standards and procedures of the company

Washington, District Of Columbia, United States

- Performed administrative functions to ensure smooth operation of health services office - Duties included data entry, payroll, photocopying, filing, answering the phone, and securing the building - Responded to questions and provided information to clients- Upheld standards, protocol and procedures of company

Washington, District Of Columbia, United States

- Sold, prepared and served food- Provided excellent customer service and answered all inquires - Performed opening and closing duties- Stocked inventory- Cleaned work area

Washington, District Of Columbia, United States

- Communicated with department heads- Shadowed other departments- Prepared presentations for higher ups and case manager - Completed spreadsheets, data entry, filing, and sent out emails to department heads and case manager - Maintained a clean work environment and positive attitude while upholding the company’s mission, procedures, policies and standards - Assisted in the creation and launch of “associates' appreciation” slideshows, decorations, activities and monthly birthday celebrations

Washington, District Of Columbia, United States

- Attended Daily Pre-Work Sessions, Weekly Workshops, and Work (at the Crystal Gateway Marriott Hotel) Daily

Washington, District Of Columbia, United States

- Attended Weekly Tutoring Session inside the Latin American Youth Center (L.A.Y.C)- Attended Saturday Academy & Life Skill Workshops- Attended college workshops/courses and lived on George Washington University Campus every summer for the years provided

Information Technology And Office Administration

- Project Management (Completed Mar. 2023) - CompTIA A+ (Completed Aug. 2023) - Security+ (Completed Dec. 2023) - Network+ (Exp. Aug. 2024)

Culinary Arts/Chef Training

Business Administration, Management And Operations

Business Administration And Management, General

Activities and Societies: Telework for Alumni donations called "Phonathon" - Call Alumni & Parents to Give Back to SBC - Send Thank You.

Diploma Of Education

Activities and Societies: Manager of the Bell/CHEC “Griffins” Basketball & Football Team, 2010 – 2012 - Prepared & Refilled Water Bottles.

General Studies

Attended Weekly College Classes at the Latin American Youth Center (LAYC) with Bard College - Clemente