Javed Km Email & Phone Number

India

India

National Head of Retail Sales and Customer experience for 920+ Titan Eyeplus & Fastrack eyewear retail stores. Leading network expansion, franchisee engagement, retail operations, customer relationship management and the P/L for the channel.

Bangalore

Heading the sunglass business across channels(For both; Fastrack & Glares)Responsible for business profitabilityRetail expansion- Domestic and InternationalLeading the overall customer experience programDriving Complaint Management System and CRMRetail MarketingSetting up of the omni channel business for eyewearHeading all new initiatives for Eyewear businessResponsible for distribution of frames & low cost retail stores in pilot markets

Bangalore

Heading Retail operations across company & franchisee for Region SouthBusiness planning & budgetingDriving network expansionRegion profitabilityDriving customer experience initiativesPartnering with over 50 franchisees in the regionManaging BTL budgets, Capex and revenue expensesDriving retail and sale metricsPeople DevelopmentAttainmentsNominated for the Dream Team award in 2015-16 for the best customer experience program in RetailOpened additional 1600 doors in the sunglass trade market between 2014-2016.(includes over 200 Non Traditional Outlets)Nominated for the outstanding Titanian of the year 2012-13 for transforming the Eyewear businessWon the Dream team award for making region as one of the most profitable region in businessConsistently region excelled in winning more than 75% of the quarterly awards in the countrySet up 75 Eyewear stores across 5 states in quick timeReceived back to back TRRAIN awards in 3 years for the best Customer experience programIdentified as one of the Managers for development in the Tata Leadership Program

Bangalore

Responsible for Volume growth, Market Share Gain and Profitability of the Region through a set-up of 4 Branch Managers.Responsible for 3 business verticals- Trade, Institution and Retail.

Bangalore

Area Sales Manager with Kansai Nerolac Paints-Aug 2004 to Jan 2008Achieving targeted business results through effective translation of the business strategy into Branch Plans.Overseeing 4 verticals: a channel with 1330 dealers, managing revenue base with the assistance of 7 supervisors (trade), projects sales manager and 4 supervisors (institutional), 2 techno commercial officers (ARF & Wood) and an operational team of 4.Achieving the budgeted market share, growth and profitability in decorative paints segment (Trade, institution and NAPS).Attainments:Achieved a sales growth of 32% against a market growth of 14% for 2006.Increased weighted reach to 53%, numeric reach to 31% and extraction to 12.5% in 2006. Initiated strategic initiatives for distribution-to increase numeric reach, realign distribution and geographical representation.

Bangalore

Customer Executive with PepsiCo India Holdings Ltd. Feb 01–Jul 2004Handled largest volume area in Bangalore city-7.5 lakh cases. Responsible for negotiating strategic partnerships with key accounts.Spearheaded the establishment of a new distribution system.Monitored cost controls at distributor points in daily operations, market scheming, administration to optimize distributor ROI. Conducted market-mapping exercise to identify weak areas.Drove consumption by initiating promotions aimed at home consumption, and chilled product availability.Developed salesmen and distributor incentive systems to improve focus on low-share brands.

Bangalore

Handled Territory Sales

Mba, Sales And Marketing

Activities and Societies: Cricket

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