Kyle Labelle Email & Phone Number

Project Test Lead, responsible for ensuring team meets schedule for testing while ensuring all testing requirementsare met along with all procedure and documentation.• Network Test Lead, responsible for Procurement of Test Equipment, Integration and Lab Setup, and Network Tests• Responsible for tracking managing test equipment.• Responsible for developing test plan and test procedures to verify government program requirements.• Responsible for coordination and tracking for SEIT test material procurement processes.• Coordinating between SEIT and Global Supply Chain to ensure all materials are ordered, delivered, and location tracked upon arrival.• Lab manager for classified/SAP lab. Responsible for coordinating between groups and teams to ensure lab compliance with all security and safety requirements.

Create and execute QA witnessed acceptance procedures to verify operational requirements of incoming equipment. Test the mechanical integrity and functionality of various equipment and software. Specify and integrate equipment, system installs and upgrades. (Routers, firewalls, switches, radios) Conduct technical analysis of product implementation in accordance with customer specifications.

San Diego, California

I am responsible for designing, implementing and supporting customer network and applications. This includes redesigning customer networks from the ground up, to supporting preexisting network infrastructure. Support customer AD, exchange\Office 365 servers. Technology Depot is a fast-paced MSP, where we are constantly adapting and learning new technology to better support our customers.

Greater San Diego Area

At Sullivan Solar Power I Support employees with daily IT challenges both local and remote. This ranges from Office 365 issues to LAN\server connectivity issues. I am tasked with end user education which includes training on current and new software changes which IT rolls out. I also maintain and control IT innovatory. My position requires me to administer and manage the exchange server and LAN.

San Diego, California

At Solar Turbines, I provided support for multiple hardware peripheral, applications and tools.Supported employees locally in San Diego, throughout the US and also Internationally. I worked daily with Active Directory, Unix, Oracle, VPN, VOIP, Citrix, Remedy ticketing system, Lotus Notes, and many engineering applications. My position required me to work closely other IT departments to ensure the greatest customer service for our customers is met 100% of the time.

Moreno Valley, Ca

At Amazon, I provided support for a 1.4 million square foot facility, which includes 500+ Windows and Linux workstations and 500+ Zebra and HP Printers. I also provided support and troubleshooting for 100+ VoIP Phones and SIP server.I was a member of layer 1 and layer 2 build out team for my facility, this included setting up and configuring all workstations, printers, phones and all Motorola mobile hand scanning devices.I also troubleshot and repaired handheld Motorola scanners running Windows. I Imaged both Windows Dell and Tiny Core Linux Computers. I Maintained accurate management of asset inventory system for all IT related devices. This is all done with the goal of providing the best possible customer service to all end users.

Greater San Diego Area

While at PAI I provided technical support for global employees and enterprise systems, including web based systems, desktops, laptops, tablets and mobile devices. to install upgrades and drivers, support VoIP phones and network printers, troubleshoot browser and basic router, switch and modem issues and provide daily support for Active Directory, VPN systems, Citrix, RSA Token access, Oracle database access, Windows 7, and Microsoft Office. Required to hold basic knowledge of TCP/IP, DNS, DHCP and implement network security best practice, all the while providing exceptional customer service to each client.