Kwok Meng Liew Email & Phone Number

Singapore, Singapore

Professional Technical consultation/advice on New Product Launch(NPL) /Product Development Initiation (PDI) ; Maintenance Service and Repair on Medical Devices.Starting with a humble thought during the 80’s when saw a video cassette record technician doing repair. That trigger me wanting to be an engineer. Later joined in medical industry in the 90’s after national service as combat medic till now.Believe in Dedication with passion ”Objective- Twenty plus experience in healthcare . Aim to provide quality services and continuous improvement to customers satisfaction .

Singapore

(1) Corporate Training Services and Incentive Course Providers ( 85491 ) provides Life Skills Training Activities ( 2 ) Wholesale of Medical , Professional , Scientific , Precision Equipment ( 46592 ) provides Medical Supplies

Singapore

Responsible for identifying critical items necessary to support the current and future needs of the Asia business and also responsible for the management and maintenance of spare parts, service contracts and all aspects of our service offering portfolio.The focus is on spare part pricing and availiablilty, implementation of the systems for tracking of spare parts,and procurement and upkeep of test and demo equipment for trobleshooting at the local Technical Service centres , this include on improving on Technical Service's ability to market current and future service offerings to customer in collaboration with the regional marketing teams.Assigned with additional responsiblilty in lead Technical support team which are accountable for the delivery of education, technical troubleshooting and support for capital equipment installed in Asia.Provide continuous Technical Support/Service Strategy on the Product through End of Life and End of Support.

Singapore

Responsible for identifying critical items necessary to support the current and future needs of the Asia business and also responsible for the management and maintenance of spare parts, service contracts and all aspects of our service offering portfolio. The focus is on spare part pricing and availiablilty, implementation of the systems for tracking of spare parts,and procurement and upkeep of test and demo equipment for trobleshooting at the local Technical Service centres , this include on improving on Technical Service's ability to market current and future service offerings to customer in collaboration with the regional marketing teams.Assigned with additional responsiblilty in lead Technical support team which are accountable for the delivery of education, technical troubleshooting and support for capital equipment installed in Asia.Provide continuous Technical Support on the business which in the near term through its announced transition.

Singapore

• Provide professional Technical support/Consulation to Asia Pacific Covidien office & distributors on our Covidien range of products.• Provide Technical/Sale product Training to our Asia Pacfic Covidien & Distributor on our Covidien range of Product • Mentor the Industrial-Attachment student by providing adequate Training & guidance so that they can assist to local Customer Support Engineer (CSE) in Hopistal & Workshop.• Organise Periodic Teleconference with US Technical Support on update & quality feedback on Covidien range of Product • Attend and successfully complete Service Training in the USA and Singapore conducted by trainer on Covidien range of product.• Verified accurately & Approved warranty claims submitted by Regional Covidien office & distributors.• Manage & follow-up fully on Product recall/upgrade & give feedback/recall status to Regulatory & Product Monitoring Group weekly. • Organise the process and functions of the Regional Singapore Service centre so as to ensure the following :1. Product arriving for repair is properly documented and return product to the customer minimum turn-around time.2. Ensure Tooling and test equipment is well maintained, calibrated and available so as to use for the provision of quality service.3. With the co-operation of the Service coordinator, ensure all defective product replaced by way of repair, is properly returned to the factory under Return Goods Authorisation for failure investigation.4. The management of service training inventory so as to ensure all training demo are fully serviceable and available for use at the various service-training classes.

Singapore

-Provide level 2 Service and maintenance of All hospital Medical and Laboratory equipment(e.g. Electro-surgical unit, infusion , syringe , thoracic suction pumps ; physiological , vital signs monitors ; volume , pressure ventilators ; anesthesia machines ; defibrillators ; centrifuges )-Commission and verify electrical safety tests of Medical and Laboratory equipment according to IEC601-1 or other safety specification-Co-ordinate and purchase of spare parts from suppliers.-Raise work orders for equipment being sent to suppliers for repair.-Recommend and issue condemn certificate of equipment which were beyond servicing and Obsolete-Assist & Support fellow colleagues in MET,GH and ESH on the level 2 Service & maintenance of hospital equipment-Installation and Commissioning of Hospital 's new purchased equipment. · Recommend and issue condemn certificate of equipment which were beyond servicing and Obsolete

Singapore

-Provide level 2 Service and maintenance of All hospital Medical and Laboratory equipment(e.g. Electro-surgical unit, infusion , syringe , thoracic suction pumps ; physiological , vital signs monitors ; volume , pressure ventilators ; anesthesia machines ; defibrillators ; centrifuges )-Commission and verify electrical safety tests of Medical and Laboratory equipment according to IEC601-1 or other safety specification-Co-ordinate and purchase of spare parts from suppliers.-Raise work orders for equipment being sent to suppliers for repair.-Recommend and issue condemn certificate of equipment which were beyond servicing and Obsolete-Assist & Support fellow colleagues on the level 2 Service & maintenance of hospital equipment-Installation and Commissioning of Hospital 's new purchased equipment.

Singapore

IEPL C/O NATIONAL UNIVERSITY HOSPITAL-Provide level 2 Service and maintenance of All hospital Medical and Laboratory equipment(e.g. Electro-surgical unit, infusion , syringe , thoracic suction pumps ; physiological , vital signs monitors ; volume , pressure ventilators ; anesthesia machines ; defibrillators ; centrifuges )-Commission and verify electrical safety tests of Medical and Laboratory equipment according to IEC601-1 or other safety specification-Co-ordinate and purchase of spare parts from suppliers.-Raise work orders for equipment being sent to suppliers for repair.-Recommend and issue condemn certificate of equipment which were beyond servicing and Obsolete-Assist & Support fellow colleagues in Tan Tock Seng on the level 2 Service & maintenance of hospital equipment-Installation and Commissioning of NUH and Alexrandra Hospital 's new purchased equipment.

Diploma, Electronic Engineering

The Diploma in Electronics Engineering provides students with some basic knowledge of engineering, scientific, computing, mathematical.

Ite, Electronics Engineering -Video Systems

Activities and Societies: Tae Kwon Do Academy ,Chairman Black belt Application of electronic principles to solve many practical problems.