Sr. Systems And Sales Development Manager
Current• Designed visually impactful dashboards for data reporting and analysis. • Designed Qualtrics surveys and analyzed for top management review. Conducted, analyzed and reported customer satisfaction across multiple product families. • Enhanced sales policies and defined best practices in CRM. • Designed key market share criteria customer data within CRM for sales representatives to identify competitive intelligence and strategic territory planning.• Core team functional lead for Sales and Customer Service for SAP ECC and CRM• Contract Administrator including GPO reporting