Sr. Systems And Sales Development Manager
Current- Designed visually impactful dashboards for data reporting and analysis.
- Designed Qualtrics surveys and analyzed for top management review. Conducted, analyzed and reported customer satisfaction across multiple product families.
- Enhanced sales policies and defined best practices in CRM.
- Designed key market share criteria customer data within CRM for sales representatives to identify competitive intelligence and strategic territory planning.
- Core team functional lead for Sales and Customer Service for SAP ECC and CRM
- Contract Administrator including GPO reporting