Mohamed Kamal Email & Phone Number

Nice, FR

Mougins, Provence-Alpes-Côte d’Azur, France

Domotique, Télésurveillance, Iot, Smart Home

Grenoble, Auvergne-Rhône-Alpes, France

Saint-Laurent-du-Var, Provence-Alpes-Côte d’Azur, France

• Première Banque de la Région avec plus de 2 200 collaborateurs le crédit agricole poursuit une ambitieuse politique, de transformation numérique de ses produits et services bancaires, de travaux de modernisation de son.
• Soutenir et assister les collaborateurs, dans l’utilisation de leurs équipements et les dysfonctionnements rencontrés avec leur matériels et logiciels
• Déployer les nouveaux équipements,
• Maintenir et assurer un fonctionnement optimal des agences durant les travaux.
• Suivre les travaux, enlever et remettre en service les équipements des agences rénovéesEnvironnement Logiciel/OS: Poste de travail (Windows Active directory), Appareil mobile (IOS, Android, Air Watch)Environnement.

Valbonne Sophia Antipolis France

• BTB Support to Cinema integrators and exhibitors from Europe, Russia, the Middle East, India, in the deployment and operation of digital cinema software and equipment. D-cinema mastering software (KDM, DCP), Linux.
• Responding to customer inquiries using various channels phone, Chat, CRM software (Salesforce, GULPI)
• Logs Analysis, data issue static analysis
• Implementation of error detection scenarios for prescription of corrective or preventive action to minimize the issue impact
• Follow-up and respond promptly to customer issues by providing action plans. to Install, Configure Maintain and Repair Cinema solution
• Ensure and validate that hardware and software are D-cinema standard DCI/SMPTE compliant

Valbonne Sophia Antipolis France

• BTB Support to Cinema integrators and exhibitors from Europe, Russia, the Middle East, in the deployment and operation of digital cinema software and equipment. D-cinema mastering software (KDM, DCP), Linux embedded.
• Responding to customer inquiries using various channels phone, Chat, CRM software (GULPI)
• Logs Analysis, data issue static analysis
• Implementation of error detection scenarios for prescription of corrective or preventive action to minimize the issue impact
• Debugging, Monitoring, Testing, and validation of hardware and software update/upgrade
• Follow-up and respond promptly to customer issues by providing action plans. to Install, Configure Maintain and Repair Cinema solution

Paris, Marseille France And Manchester UK

• Support, maintain and manage the deployment of geolocated taxi fleet systemDigitalization of the TAXI TRM Marseille and Taxi Toulonnais booking platforms.Upgraded to the new Autocab solution Capitole Taxi Toulouse.
• Schedule the implementation of the geolocated taxi fleet management solution.
• Manage stakeholders (Internal and external installers, suppliers) in the day-to-day performance and quality to perform the scheduled installation in time.
• Training of users and technicians, Update and implementation of documentation and operating instructions.
• Debugging, Monitoring, Testing, the implementation of new software features and bug fixes
• Support vendor in trade shows, customer visit and facilitates new business opportunities

Région De Marseille, France

• On behalf of the companies: Computacenter to AGF Marseille (2004), Euriware to BP Lavera (2005), Thales is to Technicatome Aix en Pce (2005), Getronics to Innoven Lavera (2006), Thales is to APHM Marseille hospitals.
• Technical Support, Repair and of computer and network device
• Administration and Exploitation of Windows environments (NT4, 2000, XP) Workstation and server
• Management of network resource and infrastructure (network bay, switch, router, network cabling)
• Backup and recovery of user data
• Local technical manager assistant in the deployment project progress

Région De Marseille, France

• Maintenance, support, deployment of computer, server and networks devices
• Resource and local infrastructure management (splitter, Brew Bay, router, switches, servers)
• Remote and local assistance to customers who experience hardware and software issue