Kristin Moore Email & Phone Number

United States

Manhattan Beach, California, United States

Oversee project rollouts, evaluate milestones, monitor cross-company ventures, train and mentor, perform testing, determine conflict resolutions, assess risk, and complete company deadlines. Research customer needs and pain points to produce creative solutions and identify areas of improvement. Leverage in-depth knowledge of industry trends and market shifts to offer valuable insights on opportunities for new growth.* Led the developmental upgrades and conversions for five major projects within the Digital Channels Merger work stream - Card Features, Savvy Money Credit Score, eDocuments, Travel Notifications, and Mortgage Portal, within an eight-month timeframe.* Support the fastest growing channel by converting online only banking features to mobile banking, satisfying the customer need, and closing the gap with competition. * Heading the revision of the digital style guide and coordinating implementation for the upcoming full banking conversion consisting of 21 third party vendor features and 15 internal custom development features.

Manhattan Beach

Collaborated with product owner, developers, engineers, data analysts, third party vendors, legal teams, marketing, and key stakeholders to produce innovative products that complete business goals and customer needs. Determined UI/UX components from start to finish by analyzing requirements, generating user flows, applying information architecture, producing wireframes, creating low/high fidelity prototypes, and digital style guide along with conducting competitor research, coordinating focus groups, and running manual and user testing. * Utilized Agile development processes to define and implement an innovative user experience for digital banking products, lending, new member application, and onboarding procedures. * New membership application more than doubled the conversion rates.* Provided feedback and recommended more efficient processes resulting in improved communication between design and development.

Greater Los Angeles Area

Leveraged industry knowhow and understanding of users emotional and functional needs to create an enjoyable experience for various digital interfaces. Conceived and built intuitive and engaging digital platforms for businesses and their consumers. * Conceptualized, designed, and established several UI/UX projects, sharpening my overall skills that can be applied across various organization types, satisfying customer needs and increasing revenue.

Greater Los Angeles Area

Utilized stellar communication and presentation skills, problem-solving abilities, and project management to meet client needs, lead team brainstorming sessions, balance budgets, direct UX creative decisions, and reach timelines. Tracked market activity to stay competitive within brand campaigns, marketing communications, and promotional content. * Influenced hiring decisions, trained and coached new designers, and established strong working relationships with freelance resources to build their creative department from the ground up. * Identified opportunities to improve brands for positive social change for Dwight Stuart Youth Fund, The California Wellness Foundation, Sojourner Center, Eisner Foundation, Uplift Families First, and State Innovation Exchange.* Rebranded, revised, and improved Cause Clarity, the organizations non-profit sector which provides communications tools and training to over 20,000 non-profit companies in over 25 countries.

Consulted with clients, understood objectives and worked with development team to attain desired concept, overall layout design, and properly curate images to convey appropriate message and ideal business representation to organizations consumers. * Spearheaded new brand campaign through discovery, new identity, website with A/B testing, integrated advertising, tradeshow displays, industry specific brochures, resulting in five times the sales revenue in less than 14 months. * Collaborated with cross-functional teams and led the style guidelines, UX/UI components for consistency across all communication for the development of Livitae, a college academic progress tracking app. Increased consumer awareness and confirmed funding for start-up business through the launch of Livitae.

Santa Monica, Ca

Ground-up startup business which achieved profits in under 16 months by cultivating strong client relations, robust marketing insights and developing strategic partnerships.

Alexandria, Va

Directed multiple teams toward effective brand work, building company identity, and increasing employee morale.