Kate Moraca Email & Phone Number

Guelph, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

• Developed strategy for org change project to launch Claims Service Centre (CSC). Provided staffing justification for additional capacity of 8 FTE to adjust high frequency/low severity claims as claim volume grew.
• Grew CSC to 11 members, supporting 6 different lines of business. Responsible for performance and technical management for “pipeline talent”. Have successfully promoted 4 members of my team to roles of increasing.
• Facilitated a number of… Show more
• Facilitated a number of optimization initiatives augmenting workflow. Utilized existing technology and developed requirements for new technology. Implemented final deliverables, facilitated training, support and issue.
• Worked closely with claims senior leadership to develop dashboards demonstrating KPIs, staffing justification, and volume. Show less

Toronto, Canada Area

• Worked with Claims management team to identify and execute on internal operational improvement opportunities.
• Embedded Claims Career Path and rotational program for all new hires in Claims. Impacted 25+ employees to date.
• Managed over 85 legal vendor partnerships. Facilitated Canada wide implementation of T360 Platform to 100+ employees.
• Worked with Senior Leadership and Finance to facilitate annual budgeting process for claims department for the newly integrated org. Focused… Show more
• Worked with Senior Leadership and Finance to facilitate annual budgeting process for claims department for the newly integrated org. Focused on projections for T&E, learning & development, outsourced arrangements and.
• Contributed to business wide operations initiatives. Acted as Claims Champion on integration related matters. Show less

Toronto, Canada Area

• Handled over 320 claims during tenure, 300 different insureds. Evaluated coverage, liability & exposure collaborating with defence counsel on Errors & Omissions, Director & Officers, Employment Liability, and Reps &.
• Negotiated six-figure settlements on Chubb’s behalf at mediations across Canada and the United States. Manage an inventory of specialty claims with ranging complexity from initial notice through to resolution.The.
• … Show more
• Investigating and analyzing legal liability to determine financial exposure.
• Collaborating with defence counsel to establish litigation strategy.
• Negotiating on behalf of Chubb and clients to achieve effective settlement and resolution.

Toronto, Canada Area

• Worked across all lines of business including: property claims, automobile claims, casualty claims (auto bodily injury & general liability), and specialty claims (D&O, EPL, E&O, Fidelity). Responsibilities included:
• Analyzing first reports and promptly contacting insureds and claimants.
• Promptly and appropriately developing the file to provide accurate and timely investigation and loss analysis.
• Identifying potential fraudulent claims.
• Effectively evaluating claim… Show more Worked across all lines of business including: property claims, automobile claims, casualty claims (auto bodily injury & general liability), and specialty claims (D&O, EPL, E&O.
• Effectively evaluating claim facts and negotiating claim settlements.Special projects included:

Bachelor Of Commerce (Honours), Strategy, Marketing & Business Law

Activities and Societies: • Chancellor’s Scholarship Nominee • Excellence Scholarship Recipient • Queen's Commerce Society - Class.

Project Management

Completion of Foundations of Project Management, fulfilling education requirement to pursue PMP designation.

Risk Management

Completion of Principles of Risk Management, Risk Control & Risk Financing Courses. Successful completion of courses led to receiving.

Academic Exchange, International Consulting And Strategic Management

Activities and Societies: International Exchange - One Semester