• 1) Working according to the procedures of the operation manual.• 2) Handling LCL and FCL shipments (routed and non-routed).• 3) Handling freight consolidation, and door to door shipments.• 4) updating clients with the situations of their shipments• 5) Negotiate with agents and shipping lines about rates.• 6) Arranging new co-operations with agents and their agreements.• 7) Experienced in document formatting and administrative assistant needed for Import operations.• 8) Daily follow up with agents using forms designed for this purpose starting from shipping instructions up to end of shipment.