K. M. Peterson

K. M. Peterson Email and Phone Number

Operations Manager at West Corporation @ Intrado
omaha, nebraska, united states
K. M. Peterson's Location
Brookline, Massachusetts, United States, United States
K. M. Peterson's Contact Details

K. M. Peterson work email

K. M. Peterson personal email

n/a

K. M. Peterson phone numbers

About K. M. Peterson

Working to find the next phase of my career: a lifelong love of learning and a huge menu of skills acquired in systems, networks, security, and operations - but real day-to-day satisfaction comes from collaborating with talented teams pursuing challenging problems in an evolved working environment.To me, hard work is worthwhile when it promotes progress in the areas of science, education, or culture. I care about the impact of my work.  I’m a firm believer in focusing on enabling colleagues in ways both big and small.  Being effective means taking the initiative to make it easier for people to create, collaborate, and communicate - efficiently, securely, and confidently.  Sharing knowledge, understanding how technology connects us, and listening are key qualities I contribute to the workplace.

K. M. Peterson's Current Company Details
Intrado

Intrado

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Operations Manager at West Corporation
omaha, nebraska, united states
Website:
intrado.com
Employees:
2146
K. M. Peterson Work Experience Details
  • Intrado
    Operations Manager, Avoke Analytics
    Intrado Jun 2018 - Present
    Woburn, Massachusetts, United States
    (The AVOKE business was acquired by West Corp. - now Intrado - in June, 2018.)Responsible for all systems and network management for a business providing call center analytics including points of presence in U.S. and U.K., and Asia/Pacific region. Essential deliverables: telephony services, security/compliance, services monitoring.“Critical resource” for business unit sale and acquisition due to breadth of responsibilities, knowledge and expertise.Led virtualization DevOps for public cloud deployment (“bare-metal”, multiple virtualization technologies, to Kubernetes). Managed continuing information security assessment and monitoring processes, primary customer contact for network and telephony implementation projects and service providers.Responsible for strategic direction for hybrid and multiple-cloud, network architecture and information security for business unit, and customer requirements for connectivity and security.
  • Bbn Technologies
    Operations Manager, Avoke Analytics
    Bbn Technologies Aug 2014 - Present
    Cambridge, Massachusetts
    (The AVOKE business was acquired by West Corp. from Raytheon BBN Technologies in June, 2018.)
  • Avoke Analytics
    Operations Manager
    Avoke Analytics Aug 2014 - Present
    Cambridge, Massachusetts
    Management of AVOKEs online services, encompassing the telephony front-end, our production pipelines, and the AVOKE call browser - ensuring that our services are highly available, reliable, and secure. My team works 7/24 to provide a hosted service for our clients in North America and Europe; my contribution is in balancing innovation and best practices, leading initiatives inoperational process - DevOps, support, collaborationsecurity and data centers systems/network monitoring, data management
  • K. M. Peterson
    Consultant
    K. M. Peterson 2010 - 2014
    Boston
  • Basis Technology Corp.
    Senior Director Of It
    Basis Technology Corp. 2006 - 2010
    Cambridge, Massachusetts
  • World Education, Inc.
    It Manager
    World Education, Inc. Sep 2004 - Oct 2005
  • John Snow, Inc.
    It Manager
    John Snow, Inc. 2004 - 2005
    Greater Boston Area
  • Mit Network Security Team
    Consultant
    Mit Network Security Team 2003 - 2004
    Mit, Cambridge, Mass.
  • Whitehead Institute/Mit Genome Center (Now Broad Institute)
    Manager, Computer Systems Operations
    Whitehead Institute/Mit Genome Center (Now Broad Institute) Nov 1996 - Jul 2003
  • Wi/Mit Center For Genome Research
    Manager, Computer Systems Operations
    Wi/Mit Center For Genome Research 1997 - 2003
  • Whitehead Institute
    Manager, Computer Systems Operations
    Whitehead Institute 1996 - 2003
  • Whitehead Institute
    Manager, Computer Systems Operations
    Whitehead Institute 1996 - 2003
  • Whitehead/Broad Institute
    Manager, Computer Systems Operations
    Whitehead/Broad Institute 1996 - 2003
  • Vertex Pharmaceuticals, Inc.
    Manager, Systems Support
    Vertex Pharmaceuticals, Inc. Dec 1994 - Sep 1996
  • Computervision
    Systems Programmer/Consultant
    Computervision 1990 - 1994
  • Prime Computer, Inc.
    Systems Consultant
    Prime Computer, Inc. Jul 1987 - Jan 1990
  • Blue Cross And Blue Shield Of Massachusetts
    Software Specialist
    Blue Cross And Blue Shield Of Massachusetts May 1986 - Jul 1987
  • Data Resources, Inc.
    Software/Systems Programmer And Consultant
    Data Resources, Inc. Nov 1983 - Jun 1986
  • Frey Associates (Nh)
    Systems Manager
    Frey Associates (Nh) 1983 - 1984

K. M. Peterson Education Details

Frequently Asked Questions about K. M. Peterson

What company does K. M. Peterson work for?

K. M. Peterson works for Intrado

What is K. M. Peterson's role at the current company?

K. M. Peterson's current role is Operations Manager at West Corporation.

What is K. M. Peterson's email address?

K. M. Peterson's email address is li****@****son.com

What is K. M. Peterson's direct phone number?

K. M. Peterson's direct phone number is +161787*****

What schools did K. M. Peterson attend?

K. M. Peterson attended Boston University.

Who are K. M. Peterson's colleagues?

K. M. Peterson's colleagues are Graham Rawles, Greg Zamenski, Kelvin Echon, Felibert Ryan Galang, Jay O'neill, Elvina Bourgeois, Bob Smith.

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