Kelsey Richardson Email & Phone Number

Itasca, Illinois, United States

- Coordinate development of training scenarios with SMEs- Schedule and coordinate simulation experiences and events- Program simulation software with clinical scenario parameters and assess/resolve equipment failures- Ensure simulation equipment functionality, security, and safety- Maintain proficiency in emerging quality and safety of simulation equipment and programming- Provide digital media and technical support for simulator systems and components- Operations and technical support for AAP programming- Support the development and compliance of program policies and procedures- Support the Section on Simulation & Innovative Learning Methods (SoSILM)- Support the National Conference & Exhibition and other conferences

Downers Grove, Illinois, United States

Oversee the development process, communications, and support of chapter and training centres globallyServe as the staff liaison to the Regional Forums (Europe, Asia/Pacific), Regional Forum Committee, Strategic Development & Support Advisory Committee, and Nominating & Bylaws Committee.Lead the development, improvement and implementation of chapter and training centre policy & procedure manuals and related documents.Assist with development of educational products, including manuals, and supporting materials.Lead Quality Assurance and audit of the Course Management System including input of courses, rosters, and instructor components, along with certification verification for professional development and advancement.Process and oversee logistics of trade show materials and facilitate on-site conference needs.Develop partnerships with exhibitors and sponsors for events.Facilitate Ambassador program, including training and orientation of applicants, scheduling for members, and designation of chapter and training centre site visit audits.

Crest Hill, Illinois

• Assisting the doctor during surgeries through four-handed dentistry, advising patients on post-operative instructions and post-operative suture removals• Execute all laboratory cases within the office, including making all-on-4 laboratory mounts, essex retainers, and model preparation for outside laboratory work• Facilitate coordination of onboarding and new hire orientation/training• Submission of all dental insurance billing, along with medical cross-coding and submission for medical approvals• Facilitate patient billing and patient overpayments and reporting• Coordinating public and private events and seminars for local offices, as well as coordinating travel for visiting speakers• Creating and formatting contracts, proposals and research mailers for field professionals• Managing comprehensive monthly reports based on patient and office trends• Verify and submit employee payroll and office invoices• Manage job postings and coordinate candidate interview process • Continuously improve and deliver an outstanding patient experience

• Transferred patients and trained employees on analog to digital software with an additional transition one year later to a new operating system• Oversee and manage projects; Assist Doctor with specialty projects• Executing morning huddles, while initiating and building work culture• Coordinate staff functions and keep the office calendar updated• Facilitate coordination of onboarding and new hire training• Insurance verification; managing insurance and patient payments including claims processing and patient billing• Maintain a strong practice schedule by managing patient recare appointments and follow through with patient treatment• Knowledge of Easy Dental, Open Dental and XDR digital software• Create new processes to improve the patient experience

Master Of Science (M.S.), Oral Biology And Oral And Maxillofacial Pathology

A reproducible study on replica implants of failing teeth in animals allowing for efficient production of the tooth replica.

Bachelor Of Science (B.S.), Biochemistry

Activities and Societies: Alpha Phi Omega, NIU Chemistry Club Treasurer, NIU Relay for Life Survivor Chair, NIU Colleges Against Cancer.