Qualification Synopsis+ Has outstanding achievement throughout school and Honours First Class Bachelor’s degree in Computer Science – Software Engineering major along with multiple academic excellence awards.+ 3 years of experience in IT project management and supervision. 13 years of experience in training and support.+ Experienced in IT Project Management Lifecycle: including working knowledge in – business requirement elicitation and analysis – tender evaluation – team supervision – stakeholder management – software testing (unit, integration, functional, end-to-end and acceptance test) and technical support.+ Knowledgeable in Excel modelling for business analytics (What-If Analysis, Regression Analysis, NPV, Linear Programming).+ Knowledgeable in SQL coding, MySQL and combining SQL with Tableau.+ Knowledgeable in Microsoft Dynamics 365 (CRM) and Power Platform. + Knowledgeable in Microsoft Office, viz. MS PowerPoint, MS Excel and MS Word.+ Well-familiar with video conferencing tools like Webex, Microsoft Team and Zoom+ Excellent verbal skills in English – experienced presenter (seminars, workshops) and trainer.+ Excellent writing skills in English – experienced in writing articles. Competences+ Possess strong technology acumen to understand and integrate new technology in business cases.+ Knows how to explain abstract subjects and complex technical scenarios in an easily understandable way.+ A constant learner – inquisitive and research oriented. Keen to attend professional courses.+ Self-lead but works well in team.+ Methodical in managing and coordinating projects and events. Gives attention to details.+ Possess high degree of emotional intelligence; equipoised and manages stress well.+ A good listener and communicator – comfortable with initiating communication. Shows empathy. Interacts with clarity of thought and respect.+ Shows critical thinking, creativity and problem-solving aptitude.