Deeply engaged with key stakeholders and maintain positive client relationships, serving as a go-to point for addressing client concerns across various areas like service transition, operational support, renewals, and practice management. Drawing on extensive real-world experience, I specialize in crafting practical security solutions tailored to each client's unique setup, providing consistent security expertise and leadership to both clients and sellers. Additionally, I oversee Practice Management, Leadership, Strategy, Offer Management, and Sales Enablement, directing high-priority initiatives while ensuring quality standards are met. I'm closely involved in mentoring, developing, and evaluating employee performance, contributing to the ongoing improvement of Cyber Operations services.

- Responsible for overall client lifecycle management from sales to delivery- Drive demand generation within the Endpoint Security portion of the Architecture & Engineering practice, including sales enablement support- Identify opportunities across the Services portfolio, with an emphasis on Endpoint Security- Partner with clients to solution & ideate on the proper solution blueprint of smaller custom Service engagements- Oversight of the proposal & SOW creation for the proposed execution- Mentorship of consultants- Work with the Practice Managers/Director to ensure the proper resources are lined up against the delivery proposal- Meet client delivery needs in a cost-effective, efficient manner- Responsible for Demand generation within the LOB

• Lead Consultant team to success through strong mentorship & guidance • Maintain clear visibility of Consultants workloads, utilization to support resource allocation • Contribute and drive thought leadership within area of expertise & Center of Excellence (COE)• Drive to successful delivery of complex custom Services offerings • Identify gaps in current delivery models and support leadership in resourcing, training, hiring to meet the needs • Able to translate technical work into 'laymans' terms in order to engage with client for trouble shooting, clarification needs• Ensure consultants are receiving necessary training, skills development and growth opportunities for continued career enhancement

Oversees all delivery performed by their team of consultants within the Technical Community and helps backup Senior Managers in various areas. This includes tactical project management oversight and delivery, helping ensure projects are completed on-time, on-budget, with high quality. Works closely with customer, consultants and project analysts to ensure projects are executed as scoped and customer expectations are met.• Individual contributor acting as a delivery and services leader• Train, educate, and equip consultants and engagement delivery teams to support and drive high-performance on client engagements and projects• Develop and maintain long-term client relationships and networks. Develop relationships with team members across all Optiv’s practices to serve client needs• Demonstrate deep technical capabilities and professional knowledge

-Perform enterprise level product deployments-Create and contribute to project reports-Provide clients tactical and strategic guidance aimed at helping achieve project goals and mature security postures-Provide technical lead support for larger projects; including projects that: Require on-the-fly research and assessment process development Lie outside of core group of offerings Deploy multiple consultants-Serve as a project team lead and assist team members in guidance for career and team goalsMentor consultants and analysts on improving the following: execution on engagements, documentation, communication, and product knowledge

-Provide post-sales support, consulting, and McAfee solution subject matter expertise to a wide-list of clients-Install, upgrade, configure, and integrate McAfee solution software into client environments-Ensure requirements are gathered, processes defined, and use cases documented follow out of the box configuration vs. customization as much as possible-Design McAfee deployment architectures -Provide knowledge transfer to clients via deliverable documents, tables, and/or diagrams

•Managed the missions of six collection platforms in support of Operations Iraqi and Enduring Freedom•Served as primary point of contact within work unit, matched collection efforts with customer requests within NSA/CSS Georgia and multiple intelligence communities•Coordinated with remote and local site engineers to facilitate in the intermittent repairs and maintenance of six critical collection systems

The intelligence senior sergeant/chief intelligence sergeant serves as the principal enlisted assistant to commanders and heads of staff elements, and as staff NCO for major commands, in multi-echelon, joint and combined intelligence organizations. Supervise intelligence surveillance, collection, analysis, processing, and distribution activities at all echelons. Supervise activities pertaining to organization and training of tactical and technical operations. Coordinate operating requirements of subordinate units with major supported units. Reviews, evaluates, prepares and executes intelligence assets, deployment, employment, and redeployment plans and orders. Supervise intelligence operations in Corps and echelon above corps (EAC) analysis and control elements (ACE). Reviews intelligence doctrinal publications and prepares recommended changes. Compares modification Tables of Organization and Equipment (MTOE) and Tables of Distribution and Allowances (TDA) authorization documents with Intelligence missions and functions and recommends revisions.

•Worked in the Signals Development Center (SDC) and provided signals collection, development, and analysis support to national level agencies and the Commander of the United States Forces Korea•Incorporated skills and knowledge of databases to improve mission capabilities which resulted in recognition from national level agencies•Provided new SDC concept training for survey operations•Maintained accountability of classified material by implementing additional security measure

•Collected, processed, analyzed, and reported on key FISINT target communications off of numerous, simultaneous near-real time missions•Used analog and digital analysis equipment in the identification of new telemetry systems•Reviewed and issued numerous time sensitive reports used by theater commanders and national level agencies•Supervised and managed target shop, as well as, multiple joint service personnel•Briefed commanders and civilian leadership daily to provide situational awareness and mission posturing