Please complete the CAPTCHA to continue
@janssen.com
✓
3 phones found area 570, 800, and 343
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Kathy Schwartz is listed as Strategic Customer Marketing | Digital Mindset | Product | Voice of Customer | Communications | Cross functional leader | US Navy Veteran at Pfizer, based in Allentown, Pennsylvania, United States. AeroLeads shows a work email signal at janssen.com, phone signal with area code 570, 800, 343, and a matched LinkedIn profile for Kathy Schwartz.
Kathy Schwartz previously worked as Director, US Vaccines Contract Strategy and Operations at Pfizer and Product Director, HCP Customer Experience at The Janssen Pharmaceutical Companies Of Johnson & Johnson. Kathy Schwartz holds Ma, Journalism from The University Of Memphis.
This section adds company-level context without repeating Kathy Schwartz's masked contact details.
AeroLeads found 2 current-domain work email signals for Kathy Schwartz. Compare company email patterns before reaching out.
I am a passionate, innovative CX marketing professional with more than 15 years experience delivering customer-centric solutions that help drive retention and sales while lowering costs. I enjoy the complexities of the healthcare provider journey, building solutions that will drive brand loyalty. For example, I saved more than $1.2M redesigning the reverse logistics platform for a recent employer which led to increased customer satisfaction and saved time. I'm a champion for change and thrive in matrixed organizations leading collaboration across teams to think “outside in” when executing strategies. I'm not afraid to roll up my sleeves to get the job done and can easily transition from User Acceptance Testing to senior-level presentations.Open to positions with companies that align to my values and will enable me to continue strengthening my CX leadership and skillset. Please contact me directly at kathymschwartz@gmail.com.
Listed skills include Digital Media, Digital Marketing, Online Marketing, Marketing Strategy, and 31 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
New York, New York, Us
Lead the US 2024 mRNA influenza vaccine contract launch strategy development and execution. Identify synergies in customer contracting and operational customer needs within the Pfizer mRNA seasonal vaccines portfolio. Be a champion for customers and bring the outside-in lens to all strategies.
Raritan, New Jersey, Us
- Created and implemented Vaccines CX vision and promise, establishing foundation for 2023 Business Plan and retail marketing launch strategy. - Led retail market research and persona development, driving innovative launch program.
Paris, France, Fr
- Expanded offerings by developing and implementing first CX function across 3 vaccine franchises.- Redesigned vaccine returns process, saving ~$1.2M and increasing customer satisfaction, with 89% of respondents “highly satisfied” with new process.- Developed engagement framework, solving credit hold challenges impacting ~2% of top Integrated Delivery Network (IDN) customers.- Resolved outstanding credit balances totaling ~$30M via collaboration with finance team.- Led 50-member closed-loop feedback network, identifying and solving customer pain points.Implemented natural language processing (NLP) engine, analyzing ~180K customer calls per year for CX Key Performance Indicators (KPIs) used to support business cases for CX projects.
Paris, France, Fr
Responsible for evolving Sanofi Pasteur's customer centric strategy through collaboration across all Commercial Operation functions. Focus includes ensuring business goals are aligned to our customers' needs and our capabilities exceed customer expectations.
Paris, France, Fr
- Built new influenza vaccine reservation interface on ~$2B eCommerce platform, driving reorders in season. - Created IDN engagement framework, facilitating pre-contract discussions and identifying customer challenges in procuring, ordering, and implementing influenza immunizations.- Met in-season patient promotional needs by shortening customer resource delivery by 3 months.- Recognized for driving high satisfaction and retention across key IDN customers with Global Business Innovation Award.
Paris, France, Fr
- Developed national nurse education program, partnering with external agency to train nurses at 2.6K customers and minimize operational challenges.- Created and managed Medical Education Marketing Program training 10 health care providers to deliver the value benefit of ID QIV and enhanced program to include hands-on demonstration session. - Redesigned convention graphics to focus on the device as a traffic driver to the booth.- Launched non-personal program on Medscape targeting 36,802 Fluzone customers and an additional 58,218 PCPs, NP/PAs who immunize against influenza driving awareness of product in-office time savings.
Paris, France, Fr
- Lead the customer experience strategy for the billion dollar sales channel, VaccineShoppe.com. - Redesigned omnichannel patient resources, saving sales force time and increasing use across all segments.- Boosted awareness of high-dose influenza vaccine by leading omnichannel marketing strategy for specialty physicians.- Implemented digital measurement platform for analyzing channel performance including Web, email and other non-personal promotion channels.
Scranton, Pa, Us
Responsible for identifying and executing new revenue models to diversify our strengths and increase our value to the communities we serve. Also responsible for developing new products to attract new audiences for our advertisers.
Scranton, Pa, Us
Lead and execute the interactive strategies for seven daily newspapers, several weekly newspapers, and other media properties focusing on revenue and traffic-building ideas.
Lead the online sales efforts of this daily newspaper operation including niche publications. Goals are to drive revenue and audience share in the market. Pocono Mountains Media Group is part of the Dow Jones Local Media Group.
Serve on the board that advises NAA on strategic direction for online media.
Responsible for the online strategy for the daily Times Leader, Weekender, four weekly publications and whatever else we do to develop and engage audience in the Scranton - Wilkes-Barre MSA.
Responsible for growing the online business at the Pocono (Stroudsburg, PA) Record. Also responsible for implementing beta projects orginating from Ottaway Newspapers corporate headquarters of which I play a role in creating.
The New England New Media Association (nenma.org) provides new media leadership, knowledge, expertise and guidance for New England newspapers.
The new media manager is responsible for leading the company to a multimedia information provider from a strictly print environment. Responsible for strategic development, business development, implementation, and budget. Works closely with other department heads and sits on the Executive Staff reporting directly to the publisher.
Craft, identify and help member newspapers implement revenue and content strategies to build online media products. Develop, manage and execute statewide communication and education strategies using multiple complimentary channels from Web to print.
Bring the 100+ weekly newspapers in Washington state into the Internet era with online classifieds, connectivity, basic Web site design and revenue strategies. Develop and manage statewide monthly newspaper to serve as a membership tool, sharing best practices and training.
Washington, Dc, Us
- Published monthly base newspaper, including reporting, photography, and layout, increasing readership by redesigning layout and incorporating more photos and reader favorites.- Led community outreach, creating partnership with local elementary school teaching writing and newspaper layout.
Quick answers generated from the profile data available on this page.
Kathy Schwartz works for Pfizer.
Kathy Schwartz is listed as Strategic Customer Marketing | Digital Mindset | Product | Voice of Customer | Communications | Cross functional leader | US Navy Veteran at Pfizer.
AeroLeads has found 2 work email signals at @janssen.com for Kathy Schwartz at Pfizer.
AeroLeads has found 3 phone signal(s) with area code 570, 800, 343 for Kathy Schwartz at Pfizer.
Kathy Schwartz is based in Allentown, Pennsylvania, United States while working with Pfizer.
Kathy Schwartz has worked for Pfizer, The Janssen Pharmaceutical Companies Of Johnson & Johnson, Sanofi Pasteur, Times-Shamrock Interactive, and Pocono Mountains Media Group.
You can use AeroLeads to view verified contact signals for Kathy Schwartz at Pfizer, including work email, phone, and LinkedIn data when available.
Kathy Schwartz holds Ma, Journalism from The University Of Memphis.
Kathy Schwartz is listed with skills including Digital Media, Digital Marketing, Online Marketing, Marketing Strategy, Online Advertising, Email Marketing, Marketing, and Social Media Marketing.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts