Working as a managed care support contractor for the Defense Health Agency, supporting TriCare (military healthcare for active-duty service members and their families). While performing the duties of a Business Analyst on a referral and authorization processing application, I collaborated with the business and technology stakeholders to translate high-level business requirements into functional and non-functional technical requirements that were used by the design and development teams to build technical and data solutions. I am the front-line reporter, directly responsible for reporting on all KPIs.• Gathered and validated business/technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics.• I support the applications that support the timely reporting of more than 11K authorizations and referrals daily.• Analyzed and verified requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.• Using SAP Business Objects, I created dozens of ad-hoc reports by gathering requirements and working with data intake representatives to meet their data needs.• Using SQL Server Management Studio, I Designed and built stored procedures that simplified the use of complex, in-line SQL queries.• Support work in a NIST-compliant environment.

l Was part of a team of engineers who designed, developed, and maintained a large enterprise-level application using Visual Basic 6, ensuring adherence to coding standards and best practicesl Collaborated closely with product owners and stakeholders to gather requirements and translate them into technical specifications, resulting in accurate and efficient software solutionsl Developed and maintained a robust and scalable codebase in Visual Basic 6, optimizing performance and enhancing application reliabilityl Implemented agile methodologies, including Scrum, to streamline development processes, resulting in increased productivity and improved time-to-market for software releasesl Mentored junior developers in Visual Basic 6, providing guidance on software design principles, coding techniques, and debugging strategies, fostering a culture of continuous learning and growthl Conducted code reviews to ensure code quality, identify potential issues, and suggest improvements, resulting in reduced bugs and enhanced software stabilityl Actively participated in agile ceremonies, such as daily stand-ups, sprint planning, and retrospective meetings, to foster collaboration and ensure successful delivery of software projects

l Maintained and supported large library of existing Microsoft Access and Excel applications and macros, along with relational database applicationsl Using Alteryx Designer, developed complex workflows to automate processes which were previously tedious manual stepsl Developed new workflow processes that span many Microsoft development tools (Access/Excel/Sharepoint), utilizing the VBA programming languagel Responsible for maintaining and upgrading ten MS Access and Excel applications. This included re-engineering legacy VBA code and gathering updated end-user requirementsl Managed multiple work requests – initiatives ranging from ad-hoc requests, urgent system/tool support issues, or new initiativesl Experienced Agile developer, participating in daily scrums

l Working in an Agile environment, I was responsible for multiple user stories centralized around legacy C# applicationsl Participated as a team member in fully Agile scrum deliveriesl Designed and developed new features for existing C# applicationsl Developed automated unit tests to ensure all code was successfully validatedl Worked closely with DevOps team to ensure all system upgrades and modifications were successfully implementedl Responsible for the overall re-design and development of more than 20 existing applications, using a variety of software development platforms (Access/VBA/MS Visual Studio/C#)l Translated application storyboards and use cases into functional applications

l Utilizing my extensive VBA development experience, I was responsible for the overall re-design and development of more than 20 legacy MS Access and Excel applications l Proven background translating Excel formulas in Excel into VBA code, using Excel-based VBA to design, analyze, and deploy programs in the insurance industryl Developed GUI interfaces using ODBC to connect to SQL Server RDBMSl Responsible for transforming more than 15 legacy MS Access applications into fully-functional C#/MS Visual Studio workflow tools, including Winform designs and back-end data retrieval techniquesl Followed and improved development processes including conducting peer/code reviews, complying with organizational standards, ensure code maintainability, follow build processes, and implementing unit testsl Assisting project manager in defining detailed specifications for specific functionality requirements as well as analyzing, designing, and encoding new systems using C# languagel Responsible for reviewing junior developer’s front-end form designs, and mentoring design decisionl Authored all of my division’s internal user interface standards and whitepapersl Extensive development of SQL Server tables, queries, and stored proceduresl Task leader, overseeing the work of 3 other developers in their day-to-day activities

Provided software design and solutions for wide base of Government contracts.

Designed and developed object oriented solutions for multiple private organizations.

Designed and developed mainframe based software solutions for General Motors Corp.