Khalid Turk Mba, Pmp, Chcio, Cdh-E Email & Phone Number

San Jose, Ca, Us

• Managing IT operations across three hospitals and over 20 clinics serving 14,000+ customers and managing both Behavioral and Public Health departments.• Leading a team of 260 professionals with a budget exceeding $150 million.• Leading the implementation of the Epic EHR Disaster Recovery (DR) system in the Epic Cloud. • Spearheaded over 100 COVID-19-related initiatives, including the deployment of a telehealth program, establishment of testing and vaccination sites, and management of numerous system upgrades to ensure continuity of care.• Pioneered the technology team's efforts to achieve HIMSS EMRAM Stage 7 for all three hospitals, a status earned by only 8% of U.S. hospitals, optimizing the use of Electronic Medical Records to enhance care.• Oversaw the successful implementation of the Netsmart MyAvatar EHR within the Behavioral Health Services Department.• Contributed to IT budget optimization by reducing headcount, renegotiating contracts, and reducing waste by improving various processes.

San Jose, California, Us

• Directed the IT expansion effort into newly acquired hospitals, including O'Connor Hospital (300 beds) and St. Louise Regional Hospital (94 beds).• Led a revenue recovery project resulting in the recovery of over $60 million for the Behavioral Health Services Department.• Managed a portfolio of IT projects, ensuring alignment with organizational goals and strategic initiatives.• Fostered collaboration across departments to streamline processes and enhance service delivery.• Led multiple programs to upgrade county-wide infrastructure from traditional servers to Hyperconverged Infrastructure (HCI).• Directed the upgrade of over 30,000 county-wide desktops to Windows 10 and Office 2016.• Managed the county-wide Disaster Recovery (DR) program, providing failover capability for critical systems including Epic EMR.

San Jose, California, Us

* Led the multi-million-dollar program to open the 168-bed Sobrato Pavilion, implementing over a dozen new IS systems for patient care, including Biomedical Devices, Telemetry Systems, Real-Time Location System, Nurse Call System, Patient Safety and Security Systems, Patient Entertainment Systems (Epic MyChart Bedside), and more. Also oversaw the deployment of over 1200 computers, printers, and peripherals, and migrated Epic EMR infrastructure to the new building.* Established a new department within Information Services, consolidating Epic EMR Technical Support, change management, Field Services, Help Desk, and Innovative Projects under the Enterprise Systems and Services Group.* Devised policies and procedures to enhance efficiency and customer satisfaction across multiple disciplines, including Epic Environment Management, Change Management, User Provisioning, and Application Security.* Managed the requirements, procurement, deployment, and testing of Epic end-user devices.* Directed special projects such as Epic on mobile devices, Patient Photo ID Capture, E-Signature, and Barcode Medication Administration.

San Jose, California, Us

* Led the Epic EHR implementation, including Beaker (Lab) and Willow Ambulatory (Pharmacy) modules.* Collaborated closely with the CIO and CMIO to devise an IT strategic roadmap aligned with the Epic rollout; supported CMIO with strategic initiatives like enabling mobile computing for clinicians.* Contributed to defining the roadmap for phase 2 implementation and strategies for post-Epic optimization.* Managed the implementation of the HCLL blood bank system and Instrument Manager (Data Innovations) as part of the Beaker rollout.* Resolved integration and workflow issues between HealthLink (Epic) and ancillary systems such as Lab and Radiology.* Acted as a liaison between business units, technical teams, and application teams.

Fremont, Ca, Us

* Led and managed a complex, multi-team Epic project through the full implementation life-cycle.* Developed comprehensive IT processes including Governance, IT Portfolio Management, Project Management, and Systems Implementation life cycles.* Aligned IS investments with healthcare system strategies by implementing a disciplined, agile project request, scoring, and governance process.* Held direct responsibility for Interfaces, Security, Reporting, Testing, Quality, and Data Conversion teams; also managed Access and Ambulatory teams on an interim basis.* Oversaw project planning, resource management, deliverable development, timelines, issue resolution, and risk management.

Kettering, Oh, Us

* Led the conversion of the newly acquired Fort Hamilton Hospital to KHN’s Epic Suite of Products.* Conducted comprehensive data, systems, and workflow analysis.* Identified migration challenges and proposed optimal solutions.* Produced integration design, scope, planning, and implementation documents.* Led the process of identifying integration end-points and designing interfaces for each.* Devised data archival plans and collaborated with vendors on data conversion.* Produced, managed, and executed detailed integration and migration project plans.

Oakland, California, Us

• Managed IT projects and developed solutions to improve healthcare delivery.• Led the design, development, testing, and implementation of interoperability solutions for Kaiser Permanente Northern California. • Led and successfully delivered interoperability projects with Pathology, Call Center, and Document Management systems.• Led activities relating to interoperability project planning, requirements analysis, design, development, testing, implementation, and maintenance of Epic interfaces.

• Developed and maintained software solutions for various clients, including healthcare organizations.• Designed and developed a web-based pharmacy prescription authorization and refill system for Kaiser Permanente.• Supported Kaiser’s pharmacy system, PIMS.

Certificate Of Excellence In Digital Strategy, Digital Transformation

Josefowitz Fellowship, Senior Executives In State And Local Government

Healthcare Cio Bootcamp, Healthcare Technology And Leadership

Certificate, Leading Digital Transformation In Healthcare

Certificate, Organizational Leadership

Executive Leadership, Executive Leadership

Certificate, Java Programming

Certificate, Software Project Management

Mba, Mis

Graduate Diploma, Computer Science