Katie Mucha Email & Phone Number

Cumming, GA, US

Duluth, Georgia

Monitoring Project Manager & Team Lead –Mitec Duluth, GA Analyze customer related Fire Alarm Monitoring issues in the Customer Control Center. Works independently and assists customers with their monitoring questions and concerns of their devices in all 6 geographical markets, for over 2,000 accounts. Manage 2 coordinators who specialize in Service and.

Duluth, Georgia, United States

Customer Service Coordinator for MitecHandled day-to-day customer related issues while assisting in the Customer Control Center. Worked closely with the Project Management team by coordinating Installations, Inspections, and Service Projects.  Scheduled inspections, repairs, and service from a Master Schedule and on the spot appointments for the Atlanta.

Buckhead, Georgia

Negotiated National Sales for major broadcasting Networks: ABC, CBS, NBC, FOX, and CW. Forecasted future revenue, ratings, and predicted future business growth. Coordinated with multiple Station Managers and Buyers to maintain and build relationships.  Generated media revenues for assigned markets and exceeded expected goals. Supervised assistant to help.

Buckhead, Georgia

Assisted with training and staff development for each specific A.E. Helped maintain accounts of the managers. Liaison between clients and agencies. Responsible for maintaining the accounts for managers. After only 11 months of employment, promoted to this position. Led meetings with assistants to go over monthly accomplishments and day to day issues..

Atlanta, Georgia

Maintained files and accounts to help assist Account Executives. Responsible for maintaining relationships with buyers and building rapport to maintain accounts. Used problem solving skills by negotiating commercial sales. Developed relationships with clients by frequently communicating to maintain accounts. Exceeded expectations of responsibilities and.

Buford, Georgia, United States

Delights clients by providing exceptional service through relationship building, product knowledge sharing and well-maintained store environment. Listened to customers’ needs and offered suggestions to help build the sale to increase revenue. Helped build a story with set designs using Visual Merchandising skills.  Attained individual sales goals, which.

Buford, Georgia, United States

 Provided product knowledge to the customer and promotions to help drive sales. Provided excellent customer service to encourage customers to return. Attained individual sales goals, which contributed to the team’s goal.

Greater Atlanta Area

Field Marketing– Glacéau Vitaminwater and SmartwaterPresented to costumers a clear point and purpose to inform them about the product. Set up and took down displays for events to look aesthetically pleasing to consumers. Worked with a team, to represent the Glacéau brand, in a positive and energetic way.  Able to talk to a multitude of diverse consumers.

Norcross, Georgia, United States

 Drives revenue and delights clients by providing exceptional service, through relationship building, product knowledge sharing, and presenting a clean, safe, and well-maintained store environment.  Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise, and remind them of upcoming events..

Lawrenceville, Georgia, United States

 Worked independently to provide sales support and visual merchandising for women’s and children’s apparel, including accessories. Efficiently and accurately completed sales and service transactions. Handled customer needs accordingly.

Buford, Georgia, United States

 Provided outstanding service to customers, demonstrating in-depth product knowledge, maintaining store presentation standards and ensuring accurate cash drawer handling. Exceeded company-directed performance goals including daily/monthly sales, items per transactions and average dollar sale. Received new shipments and prepared them for the selling floor.