Ken Munson Email & Phone Number

Irving, TX

• Understand and manage risk in a complex and ever changing environment.
• Ensure the security of the Public and Private Cloud, GRID Computing, VMware Infrastructure, Robotic Process Automation, App Security, Development Tools, and Enterprise Management Infrastructure.

Irving, TX

• Ensure the security of 50K Windows servers, Public and Private Cloud, and Identity/Access Management solutions by writing policy, enforcing controls, managing security reviews, and overseeing projects to manage risk..

Dallas/Fort Worth Area

• Same technical duties as below as well as managing work schedules, ticket assignment, and project planning for a group of four Sr. Engineers.
• Perform assessments and serve as Principal Architect for proposals for clients/potential clients including complete infrastructure refresh/redesign.
• Collaborate with other management to optimize work flows in an MSP environment.

• Installed and configured (from P.O. to production) Cisco UCS system with Nexus 5K switches, Cisco 6248 Fabric Interconnects, Cisco Blade Chassis (servers) and two EMC VNX storage arrays. Continued to configure/manage.
• Designed network architectures for various clients and implemented those architectures to include WAN (MPLS, BGP, etc.) and LAN (IP scheme, switching, security, wireless). Required working with ISP’s and other vendors.
• Act as level 3 escalation point for managed services help desk.
• Layout and implement wireless LAN solutions (Cisco) and troubleshoot wireless issues remotely as well as onsite including providing wireless signal heat maps for clients using various tools.
• Configure and troubleshoot various models of routers, switches, and firewalls to include Cisco, Dell, HP, Fortinet, WatchGuard, SonicWall, Netgear, and Extreme.
• Using network tools such as Network Instrument’s Observer, Wireshark, NetScout, Intermapper, Solarwinds, Shenick TeraVM, PRTG, and Kaseya, AccelOps, Fluke Wireless tool, and PRTG troubleshoot, isolate, and remediate.

Dallas/Fort Worth Area

• Manage operations for 15 level-2 and level-3 geographically dispersed engineers in a 24x365 environment as they provide all manner of incident, change, and problem resolution.
• Directly manage all areas of technology (Collaboration/Video/R+S/Security/App+OS), with a specialization in the data center, virtualization, and cloud offerings.

Dallas/Fort Worth Area

• Managed group of seven UNIX, Backup, and Storage Administrators including one offshore. Responsible for project scheduling and prioritization, goal creation and tracking, compensation, hiring, motivation, and on-call.
• Responsible for 250+ servers and 24 Enterprise EMC/NetApp Storage devices across eight data centers in the US and the Philippines.

Dallas/Fort Worth Area

• Manage vendor relationships with AT&T, Sprint, Level 3, ADCom, ARIN, and helpdesks.
• Take care of all data center details from rack space, cable management, server assembly, contract negotiations, installation and configuration, power requirements, KVM, backup, server administration (LINUX and.
• Configure, install, and perform complex tier 3 troubleshooting on all levels of Cisco switches, routers, WLC’s, and firewalls on the LAN and WAN.
• Work with Cisco and Level 3 Engineers to design and implement an MPLS network for 450 US business centers to carry voice, video, and data traffic.

Dallas/Fort Worth Area

• Managed the implementation of enterprise level servers and storage solutions.
• Managed team of five UNIX engineering resources and performed annual performance reviews for employees.

• Helped design network Infrastructure including the 26 building campus in Dallas as well as the WAN strategies in the United States and globally.
• Actively participated in decisions on all network equipment, directions, and purchases.
• Helped develop subnetting strategy for the entire campus network.

Dallas/Fort Worth Area

• Automated installation and other procedures for operating systems and application software, Oracle backups, and various other system administration functions using Expect, Korn shell scripting, and SQL cutting down on.
• Performed DBA functions on Oracle 8.x databases on Solaris and Widows NT including database creation, installing Oracle, automating shut down/start up, exporting/importing of data, performance tracking and analysis.

Lawton, Oklahoma Area

• Troubleshot and repaired Operating System problems including SCO UNIX on PC’s, Sun Solaris on Sun Sparc’s, WindowsNT and Window95 on x86, and HP-UX on HP9000’s.
• Installed and configured operating system software to include SCO UNIX, WindowsNT 4.0, and Windows95/98 on PC’s and Sun Solaris on Sun Sparc Servers.
• Maintained WAN including five remote sites connected via T-1 links.
• Monitored network performance using Network General Sniffer protocol analyzers and Cabletron’s Spectrum network monitoring software.

Lawton, Oklahoma Area

Mba, Mis, Magna Cum Laude

Bachelor Of Science (B.S.), Information Technology

Activities and Societies: Technology Scholarship Award