Khushroo Bhandari Email & Phone Number

United Kingdom

London, United Kingdom

Pacific Green Technologies Marine Ltd are a Marine Exhaust Scrubber manufacturer based out of Vancouver in Canada, in partnership with Power China, offering solutions for the marine fuel sulphur cap in marine fuels that comes into force from 1st January 2020We offer retrofit solutions for existing ships as well as new builds• Reporting to the Executive Director and Vice President Marine Operations• Heading Marine Operations for all European based clients, ensuring complete customer satisfaction from initial enquiries through to providing technical specifications, manufacturing, supply and installation planning and execution with eventual commissioning and certification of Exhaust Gas Cleaning Systems (EGCS) onboard ships to meet IMO requirements post 2020• Managing a team of professional Project Managers to ensure satisfactory completion of all contracts, providing both remote and onsite guidance as required• Liaising with and providing guidance to our legal team for drawing up of client and manufacturing contract agreements• Ensuring timely invoicing to clients and manufacturing partners as per agreed terms and conditions• Keeping abreast of ongoing regulatory exhaust and effluent discharge changes in the Marine Industry, for International and National levels• Providing technical support during customer presentations, using past experiences gained within ship management at the highest level to recognise client needs and requirements• Following up on any technical issues post commissioning• Part of a high-level think tank to address design and performance challenges

London, Uk

• Reported directly to the Senior VP & President. Using effective communication, mentoring & KPI measures, increased allocation of managed assets by 60%• Had full accountability for the P&L of managed fleets, overseeing preparation & control of annual OPEX budgets covering all aspects of vessel management including dry-dockings, special projects & ships services. Monthly reviews of OPEX v budget resulted in a saving of 3.5%• Was part of Executive Leadership Committee developing strategies for operation & future-proofing existing assets & new-buildings by considering upcoming legislation & environmental impacts. Commercial streamlining through OPEX reductions & forecasting of 5 year budgets for efficient financial planning• Headed Technical, Safety, Purchasing, Crewing & Accounts teams in overseeing total ship management owned & third party clients• Had management responsibility including mentoring, motivation, training & setting KPIs, appraisals & career development plans tailored to multicultural team members• Enhanced a high quality spirit & constant improvement ethos, guiding the team in exceeding their personal & business goals. Handled relationships effectively, fairly & empathetically to promote a successful work environment• Ensured that the company & its vessels operated to the highest standards & in compliance with legal & regulatory requirements through maintenance & accurate planning• Effectively implemented Ship Management Systems with regular reviews for continuous improvement of quality & safety standards• As part of the Emergency Response Team, conducted accident investigation of major machinery breakdowns to ascertain root cause, working with insurers & legal teams to establish liability & prevented recurrence by issuing Directives highlighting best practices for the effective maintenance & operation of said machinery• Provided 24/7 technical support to superintendents & directly to vessels as required

London, United Kingdom

• Lead on all training development, delivery and streamlining of a world-wide multicultural technical services network comprising circa 350+ professionals, driving reform and creating new strategies to bring a consistency of approach to the service offer and standards to satisfy client needs internationally. Successfully promoting and achieving greater business growth through identification of shipboard needs outside of the scope of the service being provided during attendance• During the global economic downturn of 2008, part of senior management business units strategy group deliberating financial streamlining, successfully opposing training budget reduction by driving forward the utilisation of service personnel down-time as an ideal opportunity for improvement of technical services quality levels, reducing re-attendances due to quality of service and increasing overall client satisfaction

• Had direct P&L responsibilities, exceeding year-on-year targets agreed with business unit leaders• Development of product range and management of life cycle, identifying and sourcing from international suppliers with stringent field testing of every item introduced in the portfolio. Satisfying existing needs and offering products and services for newly identified requirements through market research and close focus on clients, thereby increasing turnover and profits• Regularly auditing and streamlining of product portfolio through analysis of turnover results to ensure profitability of the product group• Developing strategies to achieve further business growth through value added services such as complementary environmental inspections that not only ensured upholding of international legislative requirements but helped identify vessel needs that led to additional sales• Implementing the highest standards of international health and safety requirements whilst meeting environmental standards

• Driven by imminent international regulations, developed and promoted environmental products, concepts and solutions through the use of marketing material and presentations. Steered international sales teams to promote these offers utilising regular familiarisation and stake holder meetings, leading to increased annual turnover and gross profitability • Created new business concepts to use in client offer campaigns, pre-empting their needs to comply with new or impending international regulations.• Was project lead for the creation, marketing and implementation of the highly successful turn-key offer of replacing ozone depleting refrigerants from existing refrigeration systems, creation and delivery of technical and sales presentations to key customers world-wide, achieving circa 55% growth for the business unit over two years

• Developed and maintained client relationships through regular contact and frequent visits, identifying their requirements and offering effective and honest solutions using past experience gained within ship management and operations, with an ability to communicate with them at a similar professional level. Accompanied account managers on customer visits to provide leadership and guidance in promoting our offer, thereby increasing annual turnover and gross profit for products (26%) and services (40%)

Marine Engineer, 1St Class, Marine Engineering

Education record