Data Technician
CurrentProvides quality customer service to commanders, Air Force members, their family members, and retirees.Verifies and processes inquiries concerning status and entitlements of awards and correct decoration discrepanciesLogs over 300 awards and decorations per week into database in order to maintain and track processing status.Processes over 200 award and decorations submissions weekly for deployed military service members and civiliansUses established and defined criteria to prepare, monitor, and verify documents and records crucial to airmen careers and the USAFCENT mission.Monitors the integrity of personnel data by reviewing computer products generated to assess information accuracy.Briefs customers on policies, directives and procedures for awards and decorations by responding to inquiries and making referrals to other agencies.Assist with general office administrative duties, print out USAF member's service data from MILPDS (military personnel data system) and provide customer service to walk in customers. Provide hard copies of service member’s award certificate to member's current unit of assignment via Fed Express mail.Ensures copy is also mailed to AFPC (Air Force Personnel Center) to be added to member's military record.