Keyla E. Negrón Díaz Email and Phone Number

A growing career over the past 19 years, comprised of a diversity of roles in the health industry, contributing in each position to the strengthening of analysis processes, feasibility studies and reporting, which are key to both decision-making and strategy development. This led to the opportunity to take on a managerial role within a short period of time, which has been characterized by an ability to form a firm structure with a focus on continuous improvement. A leader who is passionate about sharing knowledge and fostering learning by forging highly competitive groups. *Strategic management of a quality department with a high volume of transactions.*Experience in a variety of insurance products: health, life and disability.*Validation of plans and forms to ensure regulatory adherence.*Knowledge of programming, which is key to monitoring related projects.*Automation of processes for efficiency and visibility of information.*Updating of systems to adapt to changes in requirements.*Design of tools that guarantee service during emergencies.*Assessments involving statistical and financial data.*Company representative in audits and on other assignments.*Development of policies, guidelines and procedures.*Promotion of synergy and consensus with other groups (inside and outside).*Coordination of functions with multidisciplinary teams.*Experience in providing training, talks and teaching.*Lean Yellow Belt CertificationSPECIALTIES:Validation Projects, Utilization / Actuarial Analysis, Forecast, Math & Statistics, Budgeting and Planning, Business Intelligence Tools, Metrics, KPIs, Dashboards, Regulatory Compliance, Accreditation Processes, Internal Audits, Quality Reviews, Technical Writing, Team Coaching, Public Speaking