Mark Kneisel Email & Phone Number

San Diego, Ca, Us

San Diego, California, United States

Employed several Online educational platformsRe-designed course curriculums to maximize student hands on activities.Utilized technical automotive trainers for online and in class activitiesLectured utilizing text material, animations, real world examples, and interactive discussions.Developed lab activities requiring inspection, research, diagnosis, and repairLed up to twenty-five students in lecture and lab activitiesGuided students through technical problem solving on their personal vehiclesProvided real world examples of challenges encountered on vehicles and within the industry

San Francisco Bay Area

Repair center profits increased 20 percent after the first month on site.Assumed lead Electric Vehicle, Hybrid Electric Vehicle, Advanced Diagnostic, and Electrical roles for 4 South San Francisco Bay repair centers. Performed duties on-site and remotely.Procured all tools and equipment for mobile diagnostic support van, set-up van, traveled to all 4 shops to complete advanced diagnostics and advise managers, service writers, and technicians.Primary contact and EV Steering Committee member Electric Vehicle repair centers. Procured and set-up all EV service equipment. Trained technicians on EV Safety practices and procedures.Started technician training, development, certification program. Assessed each technician, developed a personal plan, coordinated with dispatching to assign technicians specific types of work, mentored technicians 1 on 1. Researched and presented technicians with online training materials and ASE certification study guides.Proctored federally mandated air conditioning 609 certification training and exams on-site.Supported recruiting efforts, interviewed and evaluated potential technicians.Primary contact and lead for repair facility tooling and equipment, organization, improvements, construction.

United States

Professional consulting for automotive, construction, and marine industry. Designed, planned, managed, and completed custom automotive, marine, and construction projects from start to finish. Managed and mentored apprentices and skilled workers. Procured all materials needed.Generated business and increased clientele strictly by word of mouth, personal networking, and social media. Each and every project led to increased scope of work and referrals due to excellent customer satisfaction. Authored comprehensive automotive car owners guide / promotional book for the largest Subaru operation consisting of a used car dealership, salvage yard, body shop, and complete repair center. Developed curriculum for internal seminars to inform and educate customers.Contracted with auto repair facilities as lead technician, service writer, dispatcher, and interim shop manager.

Everett, Wa

Assumed a primary role in maintaining primary factory production schedule by completing accurate, detailed, build plans for commercial aircraft assembly and installation tasks. Reviewed engineering models, build of materials, and existing build plans including revisions and reconciliation. Coordinated the resolution of product defects and installation issues. Collaborated with managers, engineers, planners, project managers, technicians.Supported Supplier Management for commercial airplane structures for numerous make and model planes. Performed financial analysis of requests for quotes and responses from foreign and domestic suppliers. Supported negotiations with suppliers. Toured and evaluated supplier production facilities.Studied LEAN Manufacturing processes. Led a LEAN manufacturing planning process improvement team, including conducting meetings, team brainstorming, task creation and follow up. Developed a process for retaining Subject Matter Expert knowledge. Created a location on the intranet to submit and reference materials containing useful processes and procedures.Generated on-boarding materials for new hires

Everett, Washington, United States

Constructed innovative full scale commercial airplane interior mock-ups. This involved fabricating and building extremely high quality, high precision mockups with a variety of materials. Completed projects for Boeing, numerous airlines, manufacturers, museums, and military. Collaborated with engineers, designers, project managers, and builders. Led projects, worked independently, and worked on teams. Contributed ideas that led to practical and effective design changes.

Seattle, Wa

Completed complex vehicle diagnostics, factory recommended preventative maintenance, general repair, and emissions testing, diagnosis and repair. Completed factory training on all vehicle systems and achieved factory Expert and Hybrid Electric certifications. Educated staff and customers about technical issues.Developed labor cost guide for all vehicle services and repairs to ensure consistency among all teams.Assisted management with work process improvements, facilitated meetings to promote better communication and collaboration between sales, service, and parts departments.Led my team in customer satisfaction and productivity, surpassing goals.

Murrieta, California, United States

Completed custom builds for high end cars. Supported 2 professional race teams, completing builds and race preparation within very tight deadlines. Performed complete automotive service and repair. Managed and mentored other technicians. Helped set-up the facility for shoe room quality appearance, safety, and efficiency.

San Diego, California, United States

Organized and maintained the shop, estimated and sold services, completed all vehicle services and repairs.

San Diego, California, United States

Organized and maintained the shop, estimated and sold services, performed emissions testing, diagnosis, and repair. Completed all vehicle serviced and repairs. Helped run the day to day operations.

Geography, Natural Resources Management And Policy

Activities and Societies: Outdoor recreation, volunteering, and travelMy studies in college focused on natural resources, environmental.

Graduate_Professional Certificate, Geographic Information Systems And Cartography

Activities and Societies: City of Seattle Parks Department Real Estate Division - Volunteer for Property Legal Research and Map.

Certificate, Tefl, Pass

Certificate, Tefl, Pass