Mark Kneisel

Mark Kneisel Email and Phone Number

Automotive Service Professional focused on ICE and EV Safety, Diagnostics, and Training @ Zoox
foster city, california, united states
Mark Kneisel's Location
Oceanside, California, United States, United States
Mark Kneisel's Contact Details

Mark Kneisel personal email

About Mark Kneisel

Greetings:I'm focused on Automotive Service Operations: recruitment, training, facilities construction and improvements, safety, service, diagnostics, Electric and Hybrid Electric Vehicles.Additionally, equity and inclusion are a priority in the workplace.First, I would like to commend everyone in the Automotive Industry, a field that requires continuous learning and adaptation. I've worked among some of the best and brightest technically savvy people.I’ve been involved in automotive service for thirty years, working my way up from cleaning and detailing vehicles to master diagnostic technician, trainer, shop foreman, manager, and sole proprietor. Additionally, I completed a well rounded secondary education, refining skills in oral and written communication, research and analysis, advanced problem solving, and critical thinking.I bring positive energy and self motivation, lead by example, communicate openly, and work with diverse teams and independently. I pride myself in hyper focusing on continuous improvements in safety, quality, efficiency, education and training, and doing the right thing each and every day.Thank you for your consideration.Mark Kneiselm.p.kneisel@gmail.com

Mark Kneisel's Current Company Details
Zoox

Zoox

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Automotive Service Professional focused on ICE and EV Safety, Diagnostics, and Training
foster city, california, united states
Website:
zoox.com
Employees:
1107
Mark Kneisel Work Experience Details
  • Zoox
    Senior Diagnostic Specialist
    Zoox Oct 2024 - Present
  • Southwestern College
    Educator
    Southwestern College Jan 2024 - Present
    San Diego, California, United States
    Employed several Online educational platformsRe-designed course curriculums to maximize student hands on activities.Utilized technical automotive trainers for online and in class activitiesLectured utilizing text material, animations, real world examples, and interactive discussions.Developed lab activities requiring inspection, research, diagnosis, and repairLed up to twenty-five students in lecture and lab activitiesGuided students through technical problem solving on their personal vehiclesProvided real world examples of challenges encountered on vehicles and within the industry
  • Aaa Northern California, Nevada & Utah
    Advanced Diagnostic Specialist, Technical Trainer, Shop Foreman, Ev Program Lead, Consultant
    Aaa Northern California, Nevada & Utah Jan 2023 - Present
    San Francisco Bay Area
    Repair center profits increased 20 percent after the first month on site.Assumed lead Electric Vehicle, Hybrid Electric Vehicle, Advanced Diagnostic, and Electrical roles for 4 South San Francisco Bay repair centers. Performed duties on-site and remotely.Procured all tools and equipment for mobile diagnostic support van, set-up van, traveled to all 4 shops to complete advanced diagnostics and advise managers, service writers, and technicians.Primary contact and EV Steering Committee member Electric Vehicle repair centers. Procured and set-up all EV service equipment. Trained technicians on EV Safety practices and procedures.Started technician training, development, certification program. Assessed each technician, developed a personal plan, coordinated with dispatching to assign technicians specific types of work, mentored technicians 1 on 1. Researched and presented technicians with online training materials and ASE certification study guides.Proctored federally mandated air conditioning 609 certification training and exams on-site.Supported recruiting efforts, interviewed and evaluated potential technicians.Primary contact and lead for repair facility tooling and equipment, organization, improvements, construction.
  • Mk Automotive Mobile Service, Contracting, Consulting
    Automotive Service Lead Diagnostic Technician, Consultant, Educator
    Mk Automotive Mobile Service, Contracting, Consulting Jan 2010 - Present
    United States
    Professional consulting for automotive, construction, and marine industry. Designed, planned, managed, and completed custom automotive, marine, and construction projects from start to finish. Managed and mentored apprentices and skilled workers. Procured all materials needed.Generated business and increased clientele strictly by word of mouth, personal networking, and social media. Each and every project led to increased scope of work and referrals due to excellent customer satisfaction. Authored comprehensive automotive car owners guide / promotional book for the largest Subaru operation consisting of a used car dealership, salvage yard, body shop, and complete repair center. Developed curriculum for internal seminars to inform and educate customers.Contracted with auto repair facilities as lead technician, service writer, dispatcher, and interim shop manager.
  • Boeing
    Lean Manufacturing Engineering Planner And Supplier Management Procurement Finance Analyst
    Boeing Jan 2012 - Dec 2013
    Everett, Wa
    Assumed a primary role in maintaining primary factory production schedule by completing accurate, detailed, build plans for commercial aircraft assembly and installation tasks. Reviewed engineering models, build of materials, and existing build plans including revisions and reconciliation. Coordinated the resolution of product defects and installation issues. Collaborated with managers, engineers, planners, project managers, technicians.Supported Supplier Management for commercial airplane structures for numerous make and model planes. Performed financial analysis of requests for quotes and responses from foreign and domestic suppliers. Supported negotiations with suppliers. Toured and evaluated supplier production facilities.Studied LEAN Manufacturing processes. Led a LEAN manufacturing planning process improvement team, including conducting meetings, team brainstorming, task creation and follow up. Developed a process for retaining Subject Matter Expert knowledge. Created a location on the intranet to submit and reference materials containing useful processes and procedures.Generated on-boarding materials for new hires
  • Teague
    Technical Prototyping Build Specialist
    Teague Apr 2010 - Dec 2011
    Everett, Washington, United States
    Constructed innovative full scale commercial airplane interior mock-ups. This involved fabricating and building extremely high quality, high precision mockups with a variety of materials. Completed projects for Boeing, numerous airlines, manufacturers, museums, and military. Collaborated with engineers, designers, project managers, and builders. Led projects, worked independently, and worked on teams. Contributed ideas that led to practical and effective design changes.
  • Toyota Motor Corporation
    Master Service And Repair, Diagnostic, Electrical, Certified Hybrid-Electric Vehicle Technician
    Toyota Motor Corporation Jan 2006 - Dec 2010
    Seattle, Wa
    Completed complex vehicle diagnostics, factory recommended preventative maintenance, general repair, and emissions testing, diagnosis and repair. Completed factory training on all vehicle systems and achieved factory Expert and Hybrid Electric certifications. Educated staff and customers about technical issues.Developed labor cost guide for all vehicle services and repairs to ensure consistency among all teams.Assisted management with work process improvements, facilitated meetings to promote better communication and collaboration between sales, service, and parts departments.Led my team in customer satisfaction and productivity, surpassing goals.
  • West Coast Viper
    Master Technician, Shop Foreman, Race Car Builder
    West Coast Viper Jan 2005 - Dec 2006
    Murrieta, California, United States
    Completed custom builds for high end cars. Supported 2 professional race teams, completing builds and race preparation within very tight deadlines. Performed complete automotive service and repair. Managed and mentored other technicians. Helped set-up the facility for shoe room quality appearance, safety, and efficiency.
  • Autotyme
    Automotive Repair Technician, Service Writer, Shop Foreman
    Autotyme Jan 1995 - Dec 2004
    San Diego, California, United States
    Organized and maintained the shop, estimated and sold services, completed all vehicle services and repairs.
  • Budget Smog
    Smog Technician, Service Writer
    Budget Smog Jan 1990 - Dec 1994
    San Diego, California, United States
    Organized and maintained the shop, estimated and sold services, performed emissions testing, diagnosis, and repair. Completed all vehicle serviced and repairs. Helped run the day to day operations.

Mark Kneisel Skills

Process Improvement Leadership Project Planning Problem Solving Customer Satisfaction Customer Service Sales Communication Microsoft Office

Mark Kneisel Education Details

Frequently Asked Questions about Mark Kneisel

What company does Mark Kneisel work for?

Mark Kneisel works for Zoox

What is Mark Kneisel's role at the current company?

Mark Kneisel's current role is Automotive Service Professional focused on ICE and EV Safety, Diagnostics, and Training.

What is Mark Kneisel's email address?

Mark Kneisel's email address is mk****@****hoo.com

What schools did Mark Kneisel attend?

Mark Kneisel attended San Diego State University, University Of Washington, Nomad, University Of Northern Colorado.

What are some of Mark Kneisel's interests?

Mark Kneisel has interest in Health And Fitness, Foreign Cultures, Education, Environment, Outdoor Recreation, Product Design, Arts And Culture, Health.

What skills is Mark Kneisel known for?

Mark Kneisel has skills like Process Improvement, Leadership, Project Planning, Problem Solving, Customer Satisfaction, Customer Service, Sales, Communication, Microsoft Office.

Who are Mark Kneisel's colleagues?

Mark Kneisel's colleagues are Minh To, Michael Padilla, Archisha Sinha, John Sass, امال قليعي, Austin Talbott, Bryan Le.

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