•Coordinated Encompass Health’s 42nd Annual Neurorehabilitation Conference, which included website design, speaker and attendee management, continuing education design and distribution, as well as event day logistics•Analyze data on a monthly basis to track patient and hospital outcomes•Generate marketing materials using data and images that highlight the services that our hospital has to offer•Create Facebook posts for the hospital’s account, which has resulted us in being highlighted by corporate marketing on numerous occasions for having a top trending post•Responsible for the marketing budget, which includes spending for sponsorships, exhibits, community events and promotional materials

• Manage independently a multi-disciplinary clinic by scheduling office visits, booking surgeries, and meeting management for two surgeons within neurosurgery and interventional radiology• Provide a positive patient experience by streamlining communication between the clinical staff and patient family populations• Develop crisis management skills when urgent situations arise, such as, an unexpected medical emergency, resulting in last minute change of scheduling• Coordinated the CVD Center’s 2019 bi-annual Moyamoya Family Day from promotion to execution, as well as the 2020 Faculty Retreat for the Department of Neurosurgery• Engage with our target audience to promote and create awareness for various events within the department, by using social media tactics and qualitative analysis

• Shadowed restaurant managers, sales team members and event coordinators to gain real world experience of running a business• Coordinated the End of the Summer Intern Cruise by collaborating with a few fellow interns to create a theme, plan a menu, and entertainment, as well as creating and distributing invitations• Served guests by seating them in a timely manner, bringing the guests food and drinks efficiently, while creating an experience for the guests and meeting their expectations

-Establish a steady flow of communication with our clients using Constant Contact by sending out emails detailing new updates from out company or just a friendly reminder of deadlines-Update our company's website using WordPress to allow our clients to get to the vital information they need quickly and easily-Provide customer service by answering the mainline in a timely manner, while directing the call to the appropriate staff member-Co-established a multi-media video series for company website to provide important details in an entertaining way for clients to become more connected and informed about financial aid deadlines -Manage the company's Facebook, Twitter and YouTube channel by posting daily updates about our company including pictures, videos and facts to keep our clients constantly updated on our services