Leading team of BSA/AML operations managers, analysts, and investigators to detect and report suspicious activity in alignment with industry best practices and regulatory requirements. Also leading team of risk product managers to define and build best-in-class BSA/AML, fraud, and disputes management capabilities to enable secure and seamless financial services for our customers.

Led team of product managers to define and build best-in-class BSA/AML, fraud, and disputes management capabilities to enable secure and seamless financial services.

Led function to identify, select, and implement net new product capabilities required to grow the Green Dot business.

Building next-generation digital commerce experiences and API-enabled payment products.

Led mobile payment product management activities for Discover's digital platform, which connects our issuers with digital wallet providers — including Apple Pay, Android Pay, and Samsung Pay — to enable contactless and in-app mobile payments.Responsibilities included defining and executing against our product roadmap and go-to-market strategy, product backlog definition, prioritization, and delivery using the scaled agile framework (SAFe).

Led global chip payment product certification including card, terminal, and mobile handset type approval, test tool qualification, and laboratory accreditation activities to ensure vendor compliance with Discover's contact and contactless EMV specifications.Responsibilities included managing and developing remote team of professionals located in the United States and United Kingdom to support smart card industry vendor engagement, provide subject matter expertise on smart card application development and certification, and develop new and enhanced chip payment product testing and certification programs.As part of this role, I was an active participant in smart card industry forums including EMVCo, NFC Forum, and GlobalPlatform.

Managed operational relationships and consulted on system implementations for new and existing Diners Club International Network acquirers, issuers, processors, and merchants in the Europe, Middle East, and Africa region. Responsibilities included onboarding new Diners Club acquirers, issuers, and processors, EMV implementation support, Discover Network acceptance interoperability enablement, card management system migrations, and network release certifications.

Designed and implemented enterprise-wide software solutions related to card issuing business rule parameterization.Responsibilities included using the systems development life cycle to scope, design, develop, test, and implement system changes to support customer facing Discover Card product releases and enhancements.

Applied the systems development life cycle to define requirements, design, develop, and test an intranet application that enabled automated tracking of requested changes to enterprise-wide business rule database.