Krishelle Hatcher Email & Phone Number

Warner Robins, Georgia, United States

Developed and implemented engaging lesson plans aligned with curriculum standards.Fostered a positive classroom environment, promoting student engagement and collaboration.Assessed student progress and adapted teaching methods to meet diverse learning needs.Collaborated with parents and staff to support student development and address concerns.Utilized technology and innovative teaching strategies to enhance learning experiences.

Fort Valley, Georgia, United States

Proficient with the content, curriculum, methods, and materials of first grade. Responsible for instructing students in an elementary school by creating lesson plans and administering praise and constructive criticism. Instructing students on subjects such as ELA, math, science, and social studies Perform manual data entry. Observe teammates and offer constructive criticism for best practices. Create and manage systems for tracking large amounts of data.

Warner Robins, Georgia

Prepare insurance claims for submission to clearinghouses or insurance companies.Verified insurance and communicated coverage to staff and patients.

Macon, Georgia Area

• Plan the annual international convention, including registration, meal planning, event app maintenance, onsite support, hotel liaison, and vendor negotiations with a budget of $300,000.• Create newsletters, social media, and website content to promote conventions and other events.• Finalize keynote speaker topics and negotiate contracts• Create and maintain an online registration database for events and donations.• Coordinate travel arrangements for staff, including airfare, lodging, and transfers.• Create and maintain an online registration database for events and donations.• Source suppliers for convention items to submit a proposal to a preferred vendor.• Management and daily oversight of the fundraising donor database, internal grant process, and scholarships

Macon, Georgia Area

• Generated approximately $9000 with the Giving Tuesday 2018 campaign• Issue end-of-year giving letters for tax purposes• Establish master donor database in concurrence with MemberClicks.

Perry, Georgia

• Develop learning and development material and SOPs for new equipment operators.• Update job descriptions and titles along with onboarding material.• Collaborate with continuous improvement to improve yield, throughput, and waste reduction.• Participant in Project Clean Stream 2018, environmental waste pick-up

Macon, Georgia Area

• Validate accuracy of sales contracts to begin the coordination of service installation.• Liaison between sales, field services, engineers, operations, and customers• Establish realistic but competitive timeframe of completion for the customer and boundary partners.• Provide updates to customers and boundary partners to prevent any communication gaps during projects.• Upon service installation, confirm with the customer that all services are performing as expected.• Member of Women in Cable Telecommunications• Chairman of the Coat and Winter Accessories Drive, benefiting the Loaves and Fishes Ministry• Member of the Employee Experience Council and Order Management Activity Committee

Remote

Resolve technical issues with iOS devices and Macs Advise Tier 1 Advisors with troubleshooting and soft-skills Empowered to provide exceptions to customers in extreme circumstances Liaison for customer and Apple engineers for unresolved technical issues Submitted 40 repairs in 2015 at 100% accuracy, repair department audit Average 2015 Customer Satisfaction survey score - 95% Cross-trained as a Tier 2 iOS chat advisor

Macon, Georgia Area

Assist technicians by remotely troubleshooting, balancing accounts Proactively monitor and coordinate customer appointments to maximize productivity 100% productivity achieved daily in Middle Georgia and Central Florida regions Managed 10+ appointments per technician daily, average of 60 technicians Represented department in company leadership meetings led by Operations VP Transferred to Retail Sales after department layoff due to regional consolidation Grow business through individual sales targets

Macon, Georgia Area

I provided emergency road service duties in a high volume call center environment• Remotely diagnosed mechanical issues• Dispatched appropriate service to customers in need• Liaised between the servicing location and the customerPromoted from dispatcher to Total Loss Representative. As a total loss representative, I performed total loss duties in a high volume call center environment• Executed signing of titles, Power of Attorney and Letters of Guarantee • Issued payments to lien holders and customers• Ensured proceeds of the salvage vehicle posted within 60 days of initial accident• Successfully closed over 1500 total loss files from Hurricane Sandy between December 20 and February 1

Warner Robins, Ga

Supported the District Manager • Participated in preparing the store locations for inventoryo Liaison for local company inventories (scheduling and collecting payments)• Performed numerous human resources functionso Applicant pre-screening via Taleoo Conducted new-hire orientationo Assisted in the completion of I-9s, W4s and drug testing for new hireso Create weekly schedules for roughly twenty employees • General office duties: phone reception, monitoring emails, scheduling meetings

Macon, Georgia Area

Supervised over 40 drivers' daily activity and settle customer disputes• Advise drivers of changes in package deliveries• Enter and modify timecards• Coordinate drop box and air parcel pick-ups• Balance fuel usage reports• Generate new local sales leads• Successfully oversaw prompt delivery of Apple products on launch days

Master'S Degree, Elementary Education And Teaching

Bachelor'S Degree, Organizational Leadership