Katie Nickoloff Email & Phone Number

Fort Worth, TX, US

Lawrenceville, New Jersey, US

• Player-coach responsible for the activity of 3 ADRs supporting multiple verticals
• Support both customer account expansion and new logo sales teams for individual contributor role (for both AR and eCommerce)
• Help navigate ADR org through implementation of new sales tools (e.g. Nooks, Seismic, Demandbase, Qualified, Koncert) as well as the migration from Google Suite to M365

Lawrenceville, New Jersey, US

• 2023 President's Club Attendee
• 105% to quota, ~500K sourced ARR
• Support the Enterprise vertical by generating qualified leads
• Nominated by leadership as the ADR representative to join the Account Executive Best Practices panel
• Promoted to Senior ADR within 1 year
• Lead team trainings around positive selling psychology and appropriate outreach strategy

San Francisco, CA, US

• Consult with current customers to understand their business goals and challenges, and recommend tailored advertising solutions to help them achieve success on the Yelp platform
• Conduct regular check-ins with clients to understand their evolving business needs, campaign performance, and opportunities for upselling

San Francisco, CA, US

• Meet and exceed sales targets, consistently striving to drive revenue growth and expand the Yelp advertiser base
• Tailor Yelp Ads to the needs of small to medium-sized businesses to generate revenue
• Act as a consultant for a large pipeline of diverse local businesses including but not limited to the service industry, real estate brokerages, and trade careers

Dallas, Texas, US

• C-Suite member managing a client support staff team of 18 individuals and inter-office administration
• Update and train on client onboarding procedures
• Coach staff on best practices, company values, and team morale
• Work with insurance providers to provide affordable care for clients
• Successfully navigate my team through the transition to telehealth during COVID-19 for more than 800 weekly clients
• Part of website development and edits utilizing WordPress

Dallas, Texas, US

• Verify mental health benefits
• Schedule new and existing clients via phone, email, and utilized CRM (Freshdesk)
• Monitor and respond to CRM tickets in timely manner

• Update CRM
• Manage donor and contact data
• Complete task assignments to assist in academic programming
• School-wide communications
• Scheduling of school-wide events (e.g., field trips, parent-teacher conferences)

St. Paul, Minnesota, US

• Provide academic assistance for students with mental and physical disabilities
• Maintain student confidentiality under HIPAA
• Proctor exams and scribe for students as needed
• Communicate and coordinate with faculty to meet curriculum requirements for assigned students

St. Paul, Minnesota, US

• Residential Advisor for 48 upperclassmen residents
• Coordinate hall and floor events to engage students in campus life and community
• Crisis management
• Resolve social conflicts
• Promote and attend community learning and social opportunities for residents
• Schedule and execute hundreds of 1:1 meetings, roommate agreements, and general check-ins with residents per academic year

Bachelor Of Arts - Ba, Psychology Major, Justice & Peace Studies Minor

High School Diploma