K. Nicole Dixon, Phr Shrm-Cp Email and Phone Number

•Assists supervisors and managers to conduct staffing analysis to anticipate future recruiting needs.•Builds bench strength through the hiring of the qualified candidates, development of employee skills and knowledge, work assignments that stretch employees and providing career growth. Identifies and utilizes effective recruiting methods and tools within local market.•Conducts and directs new employee orientation process to ensure employee is able to quickly perform their job, has a strong understanding of who the customer is, and how their job impacts our ability to meet our business goals.•Initiates new and existing employee training and monitors their progress through completion of all training. Conducts training on company policies and benefits.•Manages compliance with company, federal, state and local policies and regulations related to employment, compensation, safety, workers compensation and security for the DC and company owned stores.•Coaches managers on effective employee management, employee retention, and employee recognition and development techniques. •Coaches and develops managers to effectively manage employee relationships to build a respectful culture and work environment, set appropriate expectations in behavior and performance that protect the employee, and the physical and financial assets of the company. Involves the field HR Director where appropriate to ensure most effective plan is followed when dealing with legal or complex issues.•Investigates and resolves employee relations concerns and issues.•Assists in training, administering and enforcing the safety rules for each job category.•Manages worker’s compensation and return-to-work programs•Administers all compensation and benefit programs, escalating issues to division/corporate as needed.•Provides instruction and assistance to employees relating to their benefits•Maintain employee records in timely accurate manner.

Wallick Communities has established itself as a leader in the development of affordable, multifamily housing. Together, there are four operating divisions (Wallick-Hendy Development, Wallick-Hendy Properties, Wallick Asset Management, and Wallick Construction) that have developed and constructed hundreds of apartment complexes and currently manage more than 14,000 units in more than 200 communities.Wallick employs over 700 associates in 9 states. As the Senior Generalist my responsibilities include Benefit Management to include negotiations, plan design, 401K administrator and administration as well as leave management for the organization. Talent Management responsibilities include onboarding, training, recruitment for business units, succession planning, engagement strategies, workforce planning, retention and organizational development. A primary focus of the role is relationship management with various business partners along with mentoring Human Resources associates as well as other associates within the organization. Developed an annual conference for over 550 associates while adhering to allocated budget. Additional responsibilities include: create and facilitate leadership training; investigate and respond to EEOC claims and maintain strategic partnership to align my goals with the organizational goals.

Helped develop the Human Resources department by centralizing recruiting for the organization, created policy and procedures to maintain corporate compliance. Maintained an integral role in the merger of Wallick Properties Midwest and Stern Hendy Properties. Specific responsibilities included: administering all leave management programs for the organization to include all company leaves as well as workers’ compensation. Further, responsible for training and educating associates via onboarding, drug training, benefits, and policies and procedures.

Goodwill Columbus is the fifth largest nonprofit organization in central Ohio and among the top 100 employers. Annually, the organization provides in excess of 1.2 million hours of training, job placement programs and work programs for individuals with developmental disabilities.HR Employment Specialist (2005-2007)(Talent Management)Goodwill Columbus employed over 800 associates in Central Ohio. Talent Management responsibilities included recruiting, forecasting, onboarding, succession planning, retention, and engagement strategies. Administered leave management programs to include self-insured workers’ compensation, company leave offerings, as well as ADA accommodations. Investigated and responded to multiple EEOC claims. Supervised and provided leadership to staff while maintaining productive and effective relationships with various business units. Additional initiatives included performance management along with reviewing pay-for-performance metrics. Records Control Specialist (1999-2005)Maintain associate files and enter confidential data into HRIS system. Respond and represent the organization in unemployment cases. Generate reports and conduct analysis trends for retention, benefits, recruiting, and EEO classifications. Also tasked with recruiting and interviewing to fill multiple roles within the company. Onboarding and training of associates was also a primary focus of this role as was planning annual awards and recognition events.