• Handling incoming and outgoing communications, including emails, letters, and phone calls, ensuring timely responses.• Drafting and proofreading correspondence, • Maintaining professionalism and accuracy in all written communications.• Organize and maintain both physical and electronic files.• Upholding data accuracy, security, and confidentiality.• Support budget tracking, prepare expense reports, and manage invoicing.• Coordinate with finance on payroll and billing matters.•Arranging employee travel, including booking accommodations and transportation, ensuring efficient logistics.• Welcoming guests professionally, providing a warm and friendly atmosphere upon arrival.Achievements• I have implemented new administrative processes that has improved operational efficiency by 25% allowing the team to focus on core business activities.

 Resume Screening and Shortlisting.  Recruitment and Interview Coordination.  Conducting background and Reference Checks. Use recruiting tools like tests and assignments to assess candidates’ skills. Conduct phone, Online and in-person interviews. Provide a shortlist of qualified candidates to hiring managers. Contact new employees and prepare on boarding sessions. Develop and maintain a thorough understanding of client needs and requirements. Source candidates using a variety of search methods to build a robust candidate pipeline. Administer assessments and utilize various assessment methods to determine candidate suitability. Manage the recruitment process from initial interviews to the offer stage. Compile weekly reports on recruitment activities, market feedback, salary benchmarking, and other relevant metrics. Provide recommendations to improve recruitment strategies and processes. Ensure a smooth and positive candidate experience throughout the recruitment process. Stay abreast of recruiting trends and best practices.

 Greet and welcome clients and candidates. Direct candidates to the appropriate interview rooms and consultants. Handle incoming calls, answering inquiries, and transferring calls as necessary. Build and maintain strong relationships with clients. Proactively follow up with clients Respond to client inquiries and problemsSchedule appointments. Manage calendars for internal staff and clients. Coordinate meetings, including room bookings, equipment setup, and catering  Assist with general administrative tasks such as filing, data entry.

Selling products and services using solid arguments to prospective customers. Performing cost-benefit analyses of existing and potential customers Maintaining positive business relationships to ensure future sales. Making client visits to present and promote products and services. Conducting negotiations for sales contracts. Working to ensure that negotiations go smoothly and lead to the purchase of the product or services in question. Providing after-sales support to clients. Maintaining contact with clients with a view to securing further sales/orders.

Maintain front desk and ensure its tidyVerify that orders are placed as necessary. Alert management of potential change in working shifts and staff. Researching on new trends in the market and other companies Social media marketing and community building Ensuring all customer records are up to date.Guiding and training new employees.